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- Tasks: Lead and motivate the team while ensuring excellent customer service in our convenience store.
- Company: Join Heart of England Cooperative Society, a community-focused organisation dedicated to outstanding service.
- Benefits: Enjoy a competitive salary, staff discounts, increasing holiday entitlement, and a generous pension contribution.
- Why this job: Be part of a supportive family culture that values your development and community impact.
- Qualifications: Previous leadership experience and a passion for retail are essential.
- Other info: This is a permanent, part-time role with 20 hours per week in Tile Hill, Coventry.
We are looking for a Team Leader! Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Tile Hill, Coventry Convenience Food Store on a permanent, part-time contract for 20 hours per week. About You As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. If you have proven yourself as a leader before and have a passion for convenience retail, this is the role for you. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society\’s Mantra and behaviours. Our customers will be the focus of everything you do, and you will support in projects within our local communities. Life at The Society Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development. First for Customers We are recognised as the \’go to\’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards. At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team. Rewards & Benefits At the Society, we offer a competitive salary of £12.39 per hour , which rises to £13 after the successful completion of the probation period. You can benefit from our generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service, and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Team Leader you can be, or Store Manager, the opportunities are endless! TPBN1_UKTJ
Team Leader employer: Heart Of England Cooperative Society
Contact Detail:
Heart Of England Cooperative Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Showcase your leadership skills during the interview by sharing specific examples of how you've motivated a team in the past. Think about times when you successfully resolved conflicts or improved team performance.
✨Tip Number 2
Familiarise yourself with the Heart of England Cooperative Society's values and community initiatives. Be prepared to discuss how you can contribute to their mission and support local projects, as this will demonstrate your alignment with their goals.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since the role focuses heavily on customer satisfaction, think of examples where you went above and beyond to ensure a positive experience for customers.
✨Tip Number 4
Network with current or former employees of the Society if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Heart of England Cooperative Society. Highlight your leadership experience and passion for convenience retail in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your previous leadership roles and any relevant achievements that demonstrate your ability to motivate and drive a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully led teams in the past and how you can contribute to the community-focused ethos of the Society.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Heart Of England Cooperative Society
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated and guided a team in the past, highlighting any challenges you overcame.
✨Understand the Company Values
Familiarise yourself with the Heart of England Cooperative Society's values and community focus. Be prepared to discuss how your personal values align with theirs and how you can contribute to their mission of outstanding customer service.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle team dynamics. Think of scenarios where you successfully resolved conflicts or improved team performance, and be ready to share these stories.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
