Team Leader

Team Leader

Hinckley Full-Time 24000 - 36000 £ / year (est.) No home office possible
Heart Of England Cooperative Society

At a Glance

  • Tasks: Lead and motivate a team while managing daily store operations.
  • Company: Join the Heart of England Cooperative Society, a community-focused organisation.
  • Benefits: Enjoy flexible hours, employee discounts, and a supportive work environment.
  • Other info: This is a permanent, part-time role with 16 hours per week.
  • Why this job: Be part of a growing team that values your input and fosters personal development.
  • Qualifications: No prior experience needed; just bring your enthusiasm and leadership skills.

The predicted salary is between 24000 - 36000 £ per year.

Team Leader – Step Into Store Leadership
We\’re looking for a Team Leader to join our Fieldfare Road, Hinckley Food Store (12 hours per week).

This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.
What You\’ll Be Doing
As a Team Leader, you\’ll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager.

You\’ll:

  • Lead, coach and develop your team to deliver strong performance
  • Take ownership of shifts, including opening and closing the store
  • Drive excellent customer service and make us the go-to store in the community
  • Support recruitment, training and onboarding of new colleagues
  • Manage performance, attendance and team engagement
  • Control key commercial areas including waste, stock and labour
  • Maintain high standards across availability, merchandising and compliance

This is a hands-on leadership role where you\’ll be expected to lead from the front and make decisions that impact the store\’s success.
About You

  • Experience in retail or a fast-paced customer environment
  • Previous supervisory or leadership experience (or ready to step up)
  • Commercial awareness and confidence working towards targets
  • A natural motivator who can get the best out of people
  • Organised, resilient and comfortable taking ownership

Your Career with Us
We don\’t just hire Team Leaders-we develop future Store Managers. With structured training, real accountability and ongoing support, you\’ll have a clear pathway to progress within the Society.
Pay & Benefits

  • £13.35 per hour

Holiday & Financial

  • 30 days holiday (incl. bank holidays), rising with service
  • Pension with 3.3% employer contribution
  • Life assurance (2x salary)

Discounts & Perks

  • 10% colleague discount + double discount every pay weekend
  • 15% discount at Fabb Furniture
  • Access to My Staff Shop and wide retail discounts
  • Wagestream – flexible access to your pay

Health & Wellbeing

  • 24/7 GP access, counselling & support services
  • Grocery Aid & Co-op Credit Union support
  • Wellbeing app & mental health support
  • Eye care support

Family & Support

  • Enhanced maternity pay
  • Enhanced redundancy pay
  • Bereavement and terminal illness support

Recognition

  • Refer a Friend scheme
  • Long Service Awards

Why Join Us?
At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you\’ll play a key role in shaping your store, developing your team, and making a real difference locally.

Team Leader employer: Heart Of England Cooperative Society

Heart of England Cooperative Society is an excellent employer that values its team members and fosters a supportive work culture. With opportunities for personal and professional growth, employees can thrive in a collaborative environment while enjoying the benefits of working in a community-focused convenience store in Hinckley. Join us to make a meaningful impact in your local area while developing your leadership skills.
Heart Of England Cooperative Society

Contact Detail:

Heart Of England Cooperative Society Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with the Heart of England Cooperative Society's values and mission. Understanding their ethos will help you demonstrate how your leadership style aligns with their goals during any discussions.

✨Tip Number 2

Prepare to discuss your previous experience in team leadership roles. Think of specific examples where you've motivated a team or improved store operations, as these will showcase your suitability for the position.

✨Tip Number 3

Engage with current employees or former team leaders at the store if possible. This can provide you with insights into the team dynamics and expectations, which you can reference in your conversations.

✨Tip Number 4

Showcase your passion for customer service. As a Team Leader, you'll be responsible for ensuring a positive shopping experience, so be ready to share how you've successfully handled customer interactions in the past.

We think you need these skills to ace Team Leader

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Time Management
Conflict Resolution
Sales Skills
Inventory Management
Training and Development
Adaptability
Motivational Skills
Organisational Skills
Decision-Making Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Team Leader at Heart of England Cooperative Society. Tailor your application to highlight relevant experience and skills.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your leadership experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how your previous experience aligns with the responsibilities of a Team Leader and how you can contribute to the team.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are key traits for a Team Leader.

How to prepare for a job interview at Heart Of England Cooperative Society

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've motivated a team or resolved conflicts in the past. This will show that you can handle the responsibilities of the role.

✨Understand the Company Values

Familiarise yourself with the Heart of England Cooperative Society's values and mission. During the interview, relate your personal values to theirs, showcasing how you would be a good fit for their culture.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to make tough choices or lead a team through challenges, and be ready to discuss them in detail.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's dynamics or the store's goals. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.

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