At a Glance
- Tasks: Lead a dynamic team, drive performance, and deliver excellent customer service.
- Company: Join the Heart of England Co-operative Society in a brand new store.
- Benefits: Earn £13.35 per hour with 30 days holiday and great discounts.
- Other info: Structured training and clear career progression opportunities await you.
- Why this job: Shape your community store and develop your leadership skills for future management roles.
- Qualifications: Retail experience or readiness to step into a leadership role.
The predicted salary is between 27600 - 27600 € per year.
The Heart of England Co-operative Society is excited to announce the opening of our BRAND NEW food convenience store in Southam Flying Fields this July, and we're looking for enthusiastic and dedicated individuals to join us! Are you passionate about providing excellent customer service and looking to be part of a dynamic team? Join us at the Heart of England Co-operative Society and help us bring exceptional food convenience and customer service to the heart of Southam.
We're looking for Team Leaders to join our Southam Flying Fields store and we have various part-time contracts available. This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.
What You'll Be Doing
- Lead, coach and develop your team to deliver strong performance
- Take ownership of shifts, including opening and closing the store
- Drive excellent customer service and make us the go-to store in the community
- Support recruitment, training and onboarding of new colleagues
- Manage performance, attendance and team engagement
- Control key commercial areas including waste, stock and labour
- Maintain high standards across availability, merchandising and compliance
This is a hands-on leadership role where you'll be expected to lead from the front and make decisions that impact the store's success.
About You
- Experience in retail or a fast-paced customer environment
- Previous supervisory or leadership experience (or ready to step up)
- Willingness to work a variety of shifts, including weekends and holidays
- Commercial awareness and confidence working towards targets
- A natural motivator who can get the best out of people
- Organised, resilient and comfortable taking ownership
Your Career with Us
We don't just hire Team Leaders-we develop future Store Managers. With structured training, real accountability and ongoing support, you'll have a clear pathway to progress within the Society.
Pay & Benefits
- £13.35 per hour
- 30 days holiday (incl. bank holidays), rising with service
- Pension with 3.3% employer contribution
- Life assurance (2x salary)
- 10% colleague discount, double discount every pay weekend
- 15% discount at Fabb Furniture
- Access to My Staff Shop and wide retail discounts
- Wagestream - flexible access to your pay
- 24/7 GP access, counselling & support services
- Grocery Aid & Co-op Credit Union support
- Wellbeing app & mental health support
- Eye care support
- Enhanced maternity pay
- Enhanced redundancy pay
- Bereavement and terminal illness support
- Refer a Friend scheme
- Long Service Awards
Why Join Us?
At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you'll play a key role in shaping your store, developing your team, and making a real difference locally. This store is opening in July but we expect colleagues to be available for training and induction during May/June.
Team Leader in Southam employer: Heart of England Cooperative Society
At Heart of England Co-operative Society, we pride ourselves on being an exceptional employer that values community and personal growth. As a Team Leader in our new Southam Flying Fields store, you'll enjoy a supportive work culture with structured training and clear pathways to advance into Store Management, alongside competitive pay and generous benefits including 30 days holiday and flexible access to your pay. Join us to make a meaningful impact in your community while developing your leadership skills in a dynamic retail environment.
Contact Detail:
Heart of England Cooperative Society Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Southam
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Heart of England Co-operative Society. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples from your past experiences where you've led a team or handled a tough situation. We want to hear how you motivated others and drove performance. Be ready to share these during your interview!
✨Tip Number 3
Show off your customer service skills! As a Team Leader, you'll be all about delivering excellent service. Prepare to discuss how you've gone above and beyond for customers in previous roles. This will highlight your passion for making the store the go-to place in the community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at the Heart of England Co-operative Society. Don’t miss out on this opportunity to step into a leadership role!
We think you need these skills to ace Team Leader in Southam
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you're genuinely excited about joining our team and making a difference in the community.
Highlight Leadership Experience:If you've got any previous supervisory or leadership experience, make sure to mention it! We’re looking for natural motivators who can lead from the front, so share examples of how you've inspired others in past roles.
Be Specific About Your Skills:Tailor your application to highlight the skills that match the job description. Whether it's your commercial awareness or ability to manage performance, be specific about how you can contribute to our store's success.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there.
How to prepare for a job interview at Heart of England Cooperative Society
✨Know the Company Inside Out
Before your interview, take some time to research the Heart of England Co-operative Society. Understand their values, mission, and what makes them unique in the community. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or taken charge in a challenging situation. Highlight how you can drive performance and foster a positive work environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and customer service approach. Think about situations where you've had to handle difficult customers or manage team conflicts. Practising these scenarios will help you articulate your thought process during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team's dynamics, training opportunities, and what success looks like in the Team Leader role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
