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- Tasks: Lead and motivate a team while ensuring excellent customer service in our convenience store.
- Company: Join the Heart of England Cooperative Society, a community-focused organisation.
- Benefits: Competitive pay, staff discounts, holiday accrual, and a generous pension scheme.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous leadership experience and a passion for retail.
- Other info: Enjoy a supportive culture with structured training for career growth.
The predicted salary is between 12 - 13 £ per hour.
Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Ryton convenience food store on a permanent, part-time contract for 16 hours per week. As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. If you have proven yourself as a leader before and have a passion for convenience retail, this is the role for you. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society's Mantra and behaviours. Our customers will be the focus of everything you do, and you will support in projects within our local communities.
Responsibilities
As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society's Mantra and behaviours. Our customers will be the focus of everything you do, and you will support in projects within our local communities.
Life at The Society
Great Place to Work Culture and Development At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.
Our Commitments
- First for Customers — We are recognised as the "go to" convenience store within the communities we serve, delivering outstanding customer service and consistently high store standards.
- At the Heart of the Community — Our stores are the beating heart of the communities we serve; we support local groups, clubs and good causes with the help of our dedicated colleagues and our Community & Membership Team.
Salary and Benefits
We offer a competitive salary of £12.56 per hour, rising to £13.20 after successful completion of the probation period. Benefits include staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Holidays accrue with service, and we provide a generous pension contribution. A structured training plan is provided to support your career development.
Team Leader in Ryton on Dunsmore employer: Heart Of England Cooperative Society
Contact Detail:
Heart Of England Cooperative Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Ryton on Dunsmore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heart of England Cooperative Society's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. When you can share real experiences, it shows you're ready to step up as a Team Leader and makes you stand out from the crowd.
✨Tip Number 3
Be prepared to discuss customer service! Since customers are at the heart of everything, think about how you've gone above and beyond for customers in the past. This will demonstrate your commitment to the Society's mantra and your ability to lead by example.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Heart of England Cooperative Society family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader in Ryton on Dunsmore
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience you have. We want to see how you've motivated and driven a team in the past, so share specific examples that showcase your skills.
Emphasise Customer Focus: Since our customers are at the heart of everything we do, it's crucial to demonstrate your commitment to outstanding customer service. Include any relevant experiences where you've gone above and beyond for customers, as this will resonate with us.
Be Authentic: We love genuine applications! Don’t be afraid to let your personality shine through. Share your passion for convenience retail and why you want to be part of our team. Authenticity goes a long way in making your application stand out.
Apply Through Our Website: To ensure your application gets to us quickly and efficiently, make sure to apply through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Heart Of England Cooperative Society
✨Know the Company Inside Out
Before your interview, take some time to research Heart of England Cooperative Society. Understand their values, community involvement, and what makes them a great place to work. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Focus
Since customer service is at the heart of this role, be ready to discuss how you've prioritised customer satisfaction in previous positions. Share specific instances where you went above and beyond for customers, as this aligns with the Society's commitment to outstanding service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or community projects the store is involved in. This shows that you're not just interested in the job, but also in contributing positively to the team and the community.
