At a Glance
- Tasks: Design and deliver engaging training to empower colleagues across our Food and Funeral businesses.
- Company: Heart of England Co-operative Society, committed to investing in people and communities.
- Benefits: 10% colleague discount, pension scheme, 30 days holiday, and enhanced maternity pay.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by shaping learning in a diverse, community-focused organisation.
- Qualifications: Level 3 AET qualification and experience in Learning & Development or training roles.
The predicted salary is between 30000 - 40000 £ per year.
About us
At the Heart of England Co-operative Society, we believe investing in our people is the key to delivering outstanding service to our customers and communities. We are committed to creating a culture where people can learn, grow and thrive, enabling us to deliver excellent service to our customers and communities across our Food and Funeral businesses.
We are now looking for a passionate and engaging Learning and Development Trainer to join our Learning & Development team.
The role
This is a hands-on and varied role where you will design, deliver and embed high-quality training across our Food stores, Funeral homes and Support Centre. You'll play a key part in ensuring colleagues have the skills, confidence and knowledge to perform at their best. You will deliver a blend of face-to-face workshops, virtual training and digital learning, while supporting the development and ongoing use of our Learning Management System (LMS).
Key responsibilities
- Design and deliver engaging training workshops across the Society using face-to-face, virtual and blended learning methods.
- Create inspiring digital learning content and interactive eLearning modules within the LMS.
- Support the maintenance, administration and effective use of the LMS, providing guidance to colleagues.
- Adapt learning content to suit diverse operational teams and busy customer-focused environments.
- Evaluate training effectiveness using feedback and data, continuously improving learning solutions.
- Support the delivery of the annual training plan aligned to operational and business needs.
- Work collaboratively with managers and subject matter experts to ensure training is practical and relevant.
- Ensure training materials reflect current operational practice and regulatory requirements.
- Promote a positive learning culture and encourage continuous development and internal progression.
- Maintain accurate training records and ensure compliance with internal policies and external requirements.
About you
We're looking for someone who is enthusiastic about developing people and confident delivering training in fast-paced operational environments.
Essential:
- Level 3 AET / PTLLS qualification.
- Minimum 3 years' experience in a Learning & Development or training role.
- Minimum 1 years' experience of working in a fast-paced retail convenience and/or food service environment; including the design and delivery of appropriate learning solutions for customer-facing colleagues.
- Experience designing and developing digital learning content.
- LMS experience including content creation and administration.
- Strong facilitation, presentation and communication skills.
- Excellent organisation and planning skills.
- Ability to analyse learning feedback and data to improve training effectiveness.
Desirable:
- CIPD Level 5 (or equivalent) in Learning & Development.
- ILM Coaching qualification.
- Experience within a retail or customer-focused environment.
What you'll bring
- An engaging and practical approach to training delivery.
- A customer-focused mindset.
- Enthusiasm, adaptability and a collaborative approach.
- A genuine passion for learning and development.
Why join us?
This is a fantastic opportunity to make a real impact by shaping learning across a diverse and community-focused organisation. You'll work with supportive colleagues and play a key role in building capability across the Society.
Colleague Benefits:
- 10% discount plus double discount on 4-weekly pay weekend in our food stores.
- Pension scheme with 3.3% employer contribution.
- 30 days holiday (including bank holidays) rising with length of service.
- FAB furniture discount of 15%.
- Enhanced maternity pay.
- Enhanced redundancy pay.
- Discounts and savings platform - My Staff Shop.
- Wagestream EAP with GP Access - referrals, prescription service, GP consultations, phone and in-person counselling.
- Refer A Friend Scheme.
- Long Service Award.
- Support for eye care.
- Financial and Wellbeing support from: Co-op Credit Union, Grocery Aid.
- Life Insurance 2 x salary.
- Health Assured Bereavement Support.
- Health Assured Wellbeing Services, including My Healthy Advantage mobile app.
- ZGP24 Service providing video and phone consultations, open referrals and prescription service.
- Crisis 24 - Worldwide security and health information service.
- Terminal illness support.
Learning and Development Trainer in Radford employer: Heart of England Cooperative Society
At the Heart of England Co-operative Society, we prioritise the growth and development of our employees, fostering a supportive and engaging work culture that empowers individuals to thrive. As a Learning and Development Trainer, you will have the opportunity to make a meaningful impact by shaping training initiatives across our diverse Food and Funeral businesses, while enjoying a range of benefits including generous holiday allowance, pension contributions, and employee discounts. Join us in a role where your passion for learning can flourish, and help us deliver exceptional service to our communities.
Contact Details:
Heart of England Cooperative Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Development Trainer in Radford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into the Heart of England Co-operative Society's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their community-focused approach.
✨Tip Number 2
Practice your delivery! Since the role involves training others, it’s crucial to demonstrate your facilitation skills during the interview. Consider running a mini-session on a topic you're passionate about to showcase your engaging style.
✨Tip Number 3
Bring examples! Prepare specific instances from your past experience where you've successfully designed and delivered training. This will not only highlight your skills but also give the interviewers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about the team dynamics, ongoing projects, or how they measure training effectiveness. This demonstrates your interest and helps you gauge if it's the right fit for you.
We think you need these skills to ace Learning and Development Trainer in Radford
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for learning and development shine through. We want to see how passionate you are about helping others grow and thrive in their roles!
Tailor Your Experience:Make sure to highlight your relevant experience in Learning & Development, especially in fast-paced environments. We love seeing how your background aligns with the role, so don’t hold back on those details!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at Heart of England Cooperative Society
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Learning and Development Trainer role. Brush up on your knowledge of training methodologies, especially in fast-paced environments like retail and food service. Being able to discuss specific examples of how you've designed and delivered training will really impress.
✨Show Your Passion
This role is all about developing people, so let your enthusiasm shine through! Share stories that highlight your passion for learning and development. Talk about how you’ve positively impacted colleagues’ growth and how you promote a positive learning culture.
✨Be Ready to Adapt
Since the job involves creating tailored training solutions, be prepared to discuss how you adapt content for different audiences. Think of examples where you’ve modified training materials to suit diverse operational teams or busy customer-focused environments.
✨Data-Driven Mindset
The ability to evaluate training effectiveness is crucial. Be ready to talk about how you’ve used feedback and data to improve training outcomes in the past. Highlight any experience you have with Learning Management Systems (LMS) and how you’ve leveraged them to enhance learning experiences.
