At a Glance
- Tasks: Support families during their funeral journey with compassion and professionalism.
- Company: Heart of England Co-operative Society, enriching lives since 1832.
- Benefits: 30 days holiday, generous discounts, pension scheme, and wellbeing support.
- Other info: Full training provided in a supportive, values-driven environment.
- Why this job: Make a real difference in your community while providing essential support.
- Qualifications: Compassionate attitude, strong communication skills, and a full UK driving licence.
The predicted salary is between 24960 - 25792 £ per year.
We are looking for a compassionate and professional individual to join our Funeral Division as a Funeral Assistant on a 20-hour contract. At the Heart of England Co-operative Society, we have been serving our communities since 1832. As a member-owned organisation, we are committed to enriching lives and supporting families with care, dignity and respect at the moments that matter most.
As a Funeral Assistant, you will play a vital role in supporting families throughout the funeral journey. You'll help deliver services with the highest standards of care, ensuring every detail is handled with professionalism, empathy and respect. This is a varied, hands-on role supporting our operations across our care centres in Coventry, Nuneaton and Rugby, including assisting with funeral services and bringing loved ones into our care.
Key Responsibilities- Support the delivery of funerals across multiple locations
- Act as a professional ambassador for the Society at all times
- Drive funeral vehicles (hearses and limousines) with care and dignity
- Provide a courteous and empathetic service to families
- Assist as a pallbearer and support ceremonial duties
- Bring the deceased into care respectfully and safely
- Prepare the deceased for viewing and funeral services
- Ensure coffins, caskets and nameplates are prepared accurately
- Maintain high standards of cleanliness and presentation
- Work flexibly, including supporting Saturday funerals
You will be someone who:
- Is compassionate, respectful and professional in all situations
- Has strong communication skills and a calm, adaptable approach
- Takes pride in delivering high standards of care and service
- Works well both independently and as part of a team
- Is physically able to meet the demands of the role
- Holds a full UK driving licence
- Experience in a care-based or customer-facing role is beneficial, but not essential - what matters most is your attitude, empathy and commitment to supporting others.
- 30 days holiday, including Bank Holidays (pro rata), increasing with service
- Generous colleague discount across Society businesses
- Pension scheme with 3.3% employer contributions
- Life assurance (2x salary)
- Access to an Employee Assistance Programme for wellbeing support
- Access to My Staff Shop and wide retail discounts
- Stream - flexible access to your pay
- Enhanced maternity pay
- Enhanced redundancy pay
- Bereavement and terminal illness support
- 24/7 GP access, counselling & support services
- Grocery Aid & Co-op Credit Union support
- Wellbeing app & mental health support
- Eye care support
- Refer a Friend scheme
- Long Service Awards
- Full training and ongoing development opportunities
- A supportive, values-driven working environment
- The opportunity to make a real difference in your local community
If you are looking for a rewarding role where you can truly make an impact, we would love to hear from you. Apply today to join our Funeral Division.
Funeral Assistant in Radford employer: Heart of England Cooperative Society
As a member of the Society's Member & Community Engagement Committee, you will be part of a dynamic team dedicated to enhancing our member offerings and making a tangible impact in the community. We pride ourselves on fostering a collaborative work culture that values innovation and inclusivity, providing ample opportunities for personal and professional growth. Join us in our mission to align charitable initiatives with environmental sustainability, all while enjoying the unique advantage of being part of a forward-thinking organisation committed to positive change.
Contact Details:
Heart of England Cooperative Society Recruitment Team
