At a Glance
- Tasks: Lead a dynamic team to create an amazing coffee shop experience.
- Company: Join Bewiched Coffee, part of the Heart of England Co-operative Society.
- Benefits: Permanent position with competitive pay and a fun work environment.
- Other info: Flexible shifts and opportunities for personal growth in a vibrant setting.
- Why this job: Be part of launching a new coffee shop that customers will love.
- Qualifications: Experience in hospitality or retail, strong leadership skills, and a passion for coffee.
The predicted salary is between 24750 - 30250 £ per year.
Help us launch something exciting in Warwick! A brand-new Bewiched Coffee shop is coming to Warwick, and we're looking for an enthusiastic and motivated Assistant Manager to help bring it to life. In partnership with the Heart of England Co-operative Society, Bewiched is renowned for expertly crafted coffee, delicious food, welcoming spaces and outstanding customer service. This is a fantastic opportunity to join the founding team of a new store, helping to create a destination that customers will love and colleagues will be proud to work in. If you're passionate about coffee, enjoy leading teams and thrive in a fast-paced customer-focused environment, we'd love to hear from you.
What you'll be doing:
- Work closely with the Shop Manager to ensure the successful day-to-day operation of the coffee shop, leading by example and helping to create an exceptional experience for both customers and colleagues.
- Lead and inspire the team.
- Support the recruitment, training and development of colleagues.
- Motivate and coach the team to deliver excellent customer service.
- Lead shifts confidently, ensuring the store operates efficiently and safely.
- Foster a positive, inclusive and engaging team culture.
- Deliver an outstanding customer experience.
- Champion Bewiched's high standards of quality, service and presentation.
- Build strong relationships with customers and the local community.
- Support colleagues in creating a welcoming atmosphere where customers want to return.
- Drive operational excellence.
- Assist with stock control, ordering and inventory management.
- Ensure food safety, health and safety and company procedures are followed at all times.
- Maintain high standards of cleanliness, organisation and product availability.
- Support the management of rotas and labour planning.
- Support commercial performance.
- Assist in achieving sales, profitability and operational targets.
- Monitor performance and identify opportunities to improve results.
- Support promotional activities and local initiatives to drive customer engagement.
What we're looking for:
- Someone who combines strong leadership skills with a genuine passion for hospitality and customer service.
- Previous experience in a supervisory, assistant manager or team leader role within hospitality, retail or a coffee shop environment.
- A passion for delivering exceptional customer experiences.
- Strong communication and people management skills.
- Ability to lead and motivate a team in a busy environment.
- Commercial awareness and an understanding of store performance measures.
- Excellent organisational and problem-solving abilities.
- Flexibility to work a variety of shifts, including weekends.
Assistant Manager - Coffee in London employer: Heart of England Cooperative Society
Joining Bewiched Coffee as an Assistant Manager in Warwick offers a unique opportunity to be part of a vibrant new team dedicated to delivering exceptional coffee and customer experiences. With a strong focus on employee development, a positive work culture, and the chance to shape a welcoming community hub, this role is perfect for those passionate about hospitality and leadership. Enjoy the benefits of working in a supportive environment that values your contributions and fosters growth within the thriving Heart of England Co-operative Society.
Contact Details:
Heart of England Cooperative Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Coffee in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heart of England Cooperative Society. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Heart of England Cooperative Society
Don't be shy about reaching out to Heart of England Cooperative Society directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - Coffee in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heart of England Cooperative Society and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Heart of England Cooperative Society
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
