At a Glance
- Tasks: Design and deliver engaging training to empower colleagues across our Food and Funeral businesses.
- Company: Join the Heart of England Co-operative Society, a community-focused organisation.
- Benefits: Enjoy 30 days holiday, discounts, pension contributions, and wellbeing support.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by shaping learning and development in a supportive environment.
- Qualifications: Level 3 AET qualification and experience in Learning & Development required.
The predicted salary is between 30000 - 40000 £ per year.
About us
At the Heart of England Co-operative Society, we believe investing in our people is the key to delivering outstanding service to our customers and communities. We are committed to creating a culture where people can learn, grow and thrive, enabling us to deliver excellent service to our customers and communities across our Food and Funeral businesses.
We are now looking for a passionate and engaging Learning and Development Trainer to join our Learning & Development team.
The role
This is a hands-on and varied role where you will design, deliver and embed high-quality training across our Food stores, Funeral homes and Support Centre. You'll play a key part in ensuring colleagues have the skills, confidence and knowledge to perform at their best. You will deliver a blend of face-to-face workshops, virtual training and digital learning, while supporting the development and ongoing use of our Learning Management System (LMS).
Key responsibilities
- Design and deliver engaging training workshops across the Society using face-to-face, virtual and blended learning methods
- Create inspiring digital learning content and interactive eLearning modules within the LMS
- Support the maintenance, administration and effective use of the LMS, providing guidance to colleagues
- Adapt learning content to suit diverse operational teams and busy customer-focused environments
- Evaluate training effectiveness using feedback and data, continuously improving learning solutions
- Support the delivery of the annual training plan aligned to operational and business needs
- Work collaboratively with managers and subject matter experts to ensure training is practical and relevant
- Ensure training materials reflect current operational practice and regulatory requirements
- Promote a positive learning culture and encourage continuous development and internal progression
- Maintain accurate training records and ensure compliance with internal policies and external requirements
About you
We're looking for someone who is enthusiastic about developing people and confident delivering training in fast-paced operational environments.
Essential:
- Level 3 AET / PTLLS qualification
- Minimum 3 years' experience in a Learning & Development or training role
- Minimum 1 years' experience of working in a fast-paced retail convenience and/or food service environment; including the design and delivery of appropriate learning solutions for customer-facing colleagues
- Experience designing and developing digital learning content
- LMS experience including content creation and administration
- Strong facilitation, presentation and communication skills
- Excellent organisation and planning skills
- Ability to analyse learning feedback and data to improve training effectiveness
Desirable:
- CIPD Level 5 (or equivalent) in Learning & Development
- ILM Coaching qualification
- Experience within a retail or customer-focused environment
What you'll bring
- An engaging and practical approach to training delivery
- A customer-focused mindset
- Enthusiasm, adaptability and a collaborative approach
- A genuine passion for learning and development
Why join us?
This is a fantastic opportunity to make a real impact by shaping learning across a diverse and community-focused organisation. You'll work with supportive colleagues and play a key role in building capability across the Society.
Colleague Discount 10% plus double discount on 4-weekly pay weekend in our food stores
Pension scheme 3.3% employer contribution
30 days holiday (incl bank holidays) rising with length of service
FAB furniture discount of 15%
Enhanced maternity pay
Enhanced redundancy pay
Discounts and savings platform - My Staff Shop
Wagestream
EAP with GP Access - referrals, prescription service, GP consultations, phone and in-person counselling
Refer A Friend Scheme
Long Service Award
Support for eye care
Financial and Wellbeing support from: Co-op Credit Union, Grocery Aid
Life Insurance 2 x salary
Health Assured Bereavement Support
Health Assured Wellbeing Services, including My Healthy Advantage mobile app
ZGP24 Service providing video and phone consultations, open referrals and prescription service
Crisis 24 - Worldwide security and health information service
Terminal illness support
Learning and Development Trainer in Coventry employer: Heart of England Cooperative Society
At the Heart of England Co-operative Society, we prioritise the growth and development of our employees, fostering a supportive and collaborative work culture that empowers individuals to thrive. As a Learning and Development Trainer, you will have the opportunity to make a meaningful impact by shaping training initiatives across our diverse community-focused organisation, while enjoying a range of benefits including generous holiday allowance, pension contributions, and employee discounts. Join us to be part of a team that values continuous learning and offers numerous opportunities for personal and professional growth.
Contact Details:
Heart of England Cooperative Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Development Trainer in Coventry
✨Tip Number 1
Get to know the company culture! Before your interview, dive into the Heart of England Co-operative Society's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their community-focused approach.
✨Tip Number 2
Practice your delivery! Since the role involves training others, it’s crucial to demonstrate your facilitation skills during the interview. Consider running a mini-session on a topic you’re passionate about to showcase your engaging style.
✨Tip Number 3
Bring examples! Prepare specific instances from your past experience where you successfully designed and delivered training. This will not only highlight your skills but also give the interviewers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind for the hiring team.
We think you need these skills to ace Learning and Development Trainer in Coventry
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for learning and development shine through. We want to see how much you care about helping others grow and thrive in their roles!
Tailor Your Experience:Make sure to highlight your relevant experience in training and development, especially in fast-paced environments. We love seeing how your background aligns with our needs, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Bullet points can be your best friend here!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Heart of England Cooperative Society
✨Know Your Stuff
Make sure you’re familiar with the Heart of England Co-operative Society’s values and mission. Understand their commitment to learning and development, and be ready to discuss how your experience aligns with their goals. This shows you’re genuinely interested in the role and the company.
✨Showcase Your Training Skills
Prepare to demonstrate your training delivery methods. Bring examples of past workshops or digital content you've created. Be ready to discuss how you adapt your training for different audiences, especially in fast-paced environments, as this is crucial for the role.
✨Engage with Questions
Have a few thoughtful questions prepared about the Learning & Development team and their current challenges. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and approach to training.
✨Feedback is Key
Be prepared to talk about how you evaluate training effectiveness. Share specific examples of how you’ve used feedback and data to improve your training sessions. This will highlight your analytical skills and commitment to continuous improvement, which are essential for this role.
