Customer Service Assistant in Coventry

Customer Service Assistant in Coventry

Coventry Full-Time 28000 - 28000 £ / year (est.) No working from home possible
Heart of England Cooperative Society

At a Glance

  • Tasks: Deliver excellent customer service and keep the store running smoothly.
  • Company: Join the Heart of England Co-operative Society, serving communities since 1832.
  • Benefits: Competitive pay, generous holiday, staff discounts, and a pension scheme.
  • Other info: Ongoing training and community involvement opportunities await you.
  • Why this job: Kickstart your retail career with clear pathways to leadership roles.
  • Qualifications: Strong customer focus, reliability, and teamwork skills; retail experience is a plus.

The predicted salary is between 28000 - 28000 £ per year.

Looking to start or grow your retail career? We're recruiting Customer Service Assistants to join our food store team.

Ryton | 12 hours per week | Permanent

This is more than just a shop floor role - it's your opportunity to build a career in retail, with a clear pathway to Team Leader and Store Manager roles.

About Us

At the Heart of England Co-operative Society, we've been serving our communities since 1832. As an independent Co-operative, we put people at the heart of everything we do - from our customers and members to our colleagues. With continued growth across our food stores, now is a great time to join us and develop your career.

What You'll Do

  • Deliver friendly, helpful, and efficient service to every customer
  • Keep shelves fully stocked, well-presented, and shop floor ready
  • Handle deliveries, replenishment, and stock rotation
  • Maintain high standards of cleanliness and food safety
  • Support promotions and merchandising activity
  • Work as part of a team to achieve store targets

You'll be visible on the shop floor, ready to help customers and step in wherever needed to keep the store running at pace.

What We're Looking For

  • A strong customer focus and positive attitude
  • Reliability and a willingness to learn
  • Ability to work in a fast-paced retail environment
  • Great teamwork and communication skills
  • Retail experience is helpful, but not essential - we'll provide full training.

Why Join Us?

  • Progression & Development: Clear pathway to Team Leader and Store Manager roles
  • Ongoing training and development to support your career growth
  • Opportunities across our expanding store network
  • Colleague Benefits: Competitive hourly rate of £12.71
  • Generous holiday entitlement
  • Staff discount across our stores
  • Pension scheme
  • Employee assistance programme
  • Opportunities to get involved in community initiatives

Build Your Future with Us

If you're looking for a role where you can learn, grow, and progress in a supportive retail environment, we'd love to hear from you. Apply today and take your first step towards a rewarding career in food retail.

Customer Service Assistant in Coventry employer: Heart of England Cooperative Society

At the Heart of England Co-operative Society, we pride ourselves on being an excellent employer that values our employees and their growth. With a strong focus on career progression, we offer clear pathways to Team Leader and Store Manager roles, alongside ongoing training and development opportunities. Our supportive work culture, competitive benefits, and commitment to community initiatives make Ryton a fantastic place to build a meaningful and rewarding retail career.

Heart of England Cooperative Society

Contact Details:

Heart of England Cooperative Society Recruitment Team

We think you need these skills to ace Customer Service Assistant in Coventry

Adaptability
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Sales Skills
Teamwork