Assistant Manager - Coffee

Help us launch something exciting in Warwick! A brand-new Bewiched Coffee shop is coming to Warwick, and we're looking for an enthusiastic and motivated Assistant Manager to help bring it to life. In partnership with the Heart of England Co-operative Society, Bewiched is renowned for expertly crafted coffee, delicious food, welcoming spaces and outstanding customer service. This is a fantastic opportunity to join the founding team of a new store, helping to create a destination that customers will love and colleagues will be proud to work in. If you're passionate about coffee, enjoy leading teams and thrive in a fast-paced customer-focused environment, we'd love to hear from you.

What you'll be doing

• Work closely with the Shop Manager to ensure the successful day-to-day operation of the coffee shop, leading by example and helping to create an exceptional experience for both customers and colleagues.
• Lead and inspire the team.
• Support the recruitment, training and development of colleagues.
• Motivate and coach the team to deliver excellent customer service.
• Lead shifts confidently, ensuring the store operates efficiently and safely.
• Foster a positive, inclusive and engaging team culture.
• Deliver an outstanding customer experience.
• Champion Bewiched's high standards of quality, service and presentation.
• Build strong relationships with customers and the local community.
• Support colleagues in creating a welcoming atmosphere where customers want to return.
• Drive operational excellence.
• Assist with stock control, ordering and inventory management.
• Ensure food safety, health and safety and company procedures are followed at all times.
• Maintain high standards of cleanliness, organisation and product availability.
• Support the management of rotas and labour planning.
• Assist in achieving sales, profitability and operational targets.
• Monitor performance and identify opportunities to improve results.
• Support promotional activities and local initiatives to drive customer engagement.

What we're looking for

• Someone who combines strong leadership skills with a genuine passion for hospitality and customer service.
• Previous experience in a supervisory, assistant manager or team leader role within hospitality, retail or a coffee shop environment.
• A passion for delivering exceptional customer experiences.
• Strong communication and people management skills.
• Ability to lead and motivate a team in a busy environment.
• Commercial awareness and an understanding of store performance measures.
• Excellent organisational and problem-solving abilities.
• Flexibility to work a variety of shifts, including weekends and bank holidays.
• Previous coffee shop experience is desirable, but equally important is your ability to lead a team and create a fantastic customer experience.

Why join us?

• This is a unique opportunity to be part of a brand-new store opening and help shape its success from the very beginning.
• In return, you'll receive:
• Competitive salary.
• Colleague discount across Heart of England Co-operative Society businesses.
• Comprehensive training and development programmes.
• Opportunities for career progression within a growing business.
• A supportive and friendly working environment.
• The chance to play a key role in establishing Warwick's newest coffee destination.
• The opportunity to work for a values-led organisation committed to supporting local communities.

Ready to take the next step? If you're excited by the opportunity to help launch a brand-new Bewiched Coffee shop in Warwick and develop your management career with the Heart of England Co-operative Society, we'd love to hear from you. Apply today and help us create a coffee experience that keeps customers coming back for more.