At a Glance
- Tasks: Lead a new coffee shop, inspire your team, and deliver exceptional customer service.
- Company: Bewiched Coffee, part of the Heart of England Co-operative Society.
- Benefits: Supportive culture, ongoing training, and career progression opportunities.
- Other info: Join us in creating a positive, high-performing environment from day one.
- Why this job: Make a real impact in your community while leading a brand new coffee shop.
- Qualifications: Experience in customer service and proven leadership skills.
The predicted salary is between 26100 - 31900 £ per year.
Bewiched Coffee is opening a new shop in Coventry this November and is looking for an exceptional Coffee Shop Manager to lead the store as part of the Heart of England Co-operative Society. This is a fantastic opportunity to shape a new team, embed our culture, and establish Bewiched as the go-to coffee destination within the local community.
What You’ll Be Doing
- Leading & Developing the Team: You will be a visible role model, motivating and engaging baristas and supervisors to create a positive, inclusive and high-performing environment. You’ll recruit, train, coach and develop your team, celebrating success and managing performance effectively.
- Delivering Outstanding Customer Service: You’ll ensure consistently exceptional customer experiences by delivering brand-standard, handcrafted coffee and food, living the Bewiched ‘Big 5’ and bringing our core values to life every day.
- Managing Store Operations & Standards: From opening and closing the store to maintaining outstanding hygiene, food safety and health & safety standards, you’ll take full ownership of operational excellence, ensuring all checks, audits and procedures are completed to the highest standard.
- Driving Sales & Commercial Performance: You’ll actively drive sales through great service, upselling and team engagement, while managing stock, cash handling, ordering and wastage to deliver strong commercial results.
What We’re Looking For
- Previous experience in customer service, ideally within coffee, hospitality or food retail.
- Proven leadership capability with the ability to inspire, coach and develop a team.
- A positive, proactive and professional approach, with excellent communication skills.
- Strong organisation, attention to detail and problem-solving ability.
- Calm under pressure and confident working in a fast-paced environment.
- Flexibility to work early mornings, evenings and weekends.
Why Join Us?
- The opportunity to lead a brand new coffee shop from launch.
- A supportive, values-led culture focused on development and teamwork.
- The chance to make a real impact in your local community.
- Ongoing training, development and career progression opportunities.
- Be part of the Heart of England Co-operative Society – a business that genuinely puts people and communities first.
If you’re a passionate leader with a genuine love for coffee and customer service, and you’re excited by the challenge of building something special from the ground up, we would love to hear from you.
Coffee Shop Manager in Coventry employer: Heart of England Co-operative Society
The Heart of England Co-operative Society is an excellent employer, offering a supportive work culture that prioritises community engagement and employee well-being. With competitive salaries and opportunities for professional growth, employees can thrive in a meaningful role that makes a real difference in people's lives, all while working in the welcoming town of Rugby.
Contact Details:
Heart of England Co-operative Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Manager in Coventry
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We think you need these skills to ace Coffee Shop Manager in Coventry
Some tips for your application 🫡
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