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- Tasks: Guide patients through their treatment journey and convert enquiries into accepted care.
- Company: Heart Dental, a patient-focused and commercially driven practice.
- Benefits: Competitive salary of £35k plus commission, with full-time hours and occasional Saturdays.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real difference in patients' lives while growing your career in healthcare.
- Qualifications: 3+ years in sales or business development, preferably in healthcare.
The predicted salary is between 35000 - 35000 £ per year.
Location: Barnet (Greater London)
Pay: £35k (Plus Commission)
Full Time
Days: Monday to Friday (Plus Occasional Saturday)
Required:
- Minimum 3 years of sales or business development experience
- Previous healthcare experience
Desirable Qualities:
- Prior experience as a dental Treatment Coordinator
- 3+ years in UK private healthcare
- 5+ years of sales or business development experience
- Background in a high-value or complex sales environment
- Familiarity with dental or practice management software
Heart Dental have an exciting opportunity for a Dental Nurse / Treatment Coordinator who is commercially driven, patient-focused professional who excels at guiding patients through their treatment journey and converting enquiries into accepted care.
Responsibilities:
- Act as the first point of contact for new patient enquiries via phone, email, web, and walk-ins
- Engage patients to understand their needs, introduce treatment options, and build trust
- Conduct face-to-face and virtual consultations, clearly explaining treatment plans, fees, and finance options
- Proactively follow up on enquiries, treatment plans, and outstanding cases to maximise conversion
- Support patients throughout their treatment journey, ensuring continuity and satisfaction
- Partner closely with clinicians to translate clinical recommendations into personalised patient pathways
- Take ownership of revenue, KPIs, and pipeline performance — not just bookings
- Maintain accurate CRM records and manage dental finance and direct debit pipelines
- Contribute to business development initiatives and practice growth
- Provide front-of-house and customer support when required
If you are interested in the role, please contact us.
Treatment Coordinator (TCO) employer: Heart Dental Recruitment
Contact Detail:
Heart Dental Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment Coordinator (TCO)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and dental sectors. Let them know you're on the lookout for a Treatment Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, be ready to showcase your sales experience and how it translates into patient care. Make sure to highlight your ability to build trust and guide patients through their treatment journey.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Remind them of your enthusiasm for the role and reiterate how your skills align with their needs. It shows you're proactive and genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Treatment Coordinator position!
We think you need these skills to ace Treatment Coordinator (TCO)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Treatment Coordinator role. Highlight your sales experience and any relevant healthcare background, especially if you've worked in a dental setting before. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can help guide patients through their treatment journey. Be sure to mention any specific experiences that relate to the responsibilities listed in the job description.
Showcase Your Communication Skills: As a Treatment Coordinator, communication is key! In your application, demonstrate your ability to engage with patients and explain complex information clearly. We love seeing examples of how you've built trust and rapport with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team at Heart Dental!
How to prepare for a job interview at Heart Dental Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of dental treatments and the role of a Treatment Coordinator. Familiarise yourself with common procedures, fees, and finance options so you can confidently discuss them during the interview.
✨Showcase Your Sales Skills
Since this role requires strong sales experience, prepare examples of how you've successfully converted enquiries into accepted care in the past. Highlight your ability to build trust and engage patients effectively.
✨Demonstrate Patient Focus
Heart Dental is looking for someone who is patient-focused. Be ready to share stories that illustrate how you've supported patients through their journey, ensuring their satisfaction and continuity of care.
✨Familiarise with CRM Tools
As you'll be managing CRM records and dental finance pipelines, it’s a good idea to get comfortable with any relevant software. If you have experience with practice management tools, mention it during the interview to show you're prepared.