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- Tasks: Be the friendly face of our dental practice, managing appointments and patient queries.
- Company: Join Heart Dental, a welcoming practice near Stroud, dedicated to patient care.
- Benefits: Enjoy competitive pay, a supportive team environment, and full-time hours from Monday to Friday.
- Why this job: Make a difference in patients' lives while developing your skills in a dynamic setting.
- Qualifications: Experience in dental reception is preferred; a friendly attitude is essential.
- Other info: This role offers a chance to grow within a caring and professional team.
The predicted salary is between 26000 - 28000 £ per year.
Position: Dental Receptionist
Pay: Pay 12.50 to £13.50 (dependent on experience)
Location: Near Stroud, Gloucester
Full Time
Days: Monday to Friday
Heart Dental have an exciting position for a Dental Receptionist you will be the first person the patient sees upon entering the practice.
The main purpose of the job is to provide friendly and efficient front-of-house service to patients and visitors, book appointments and support the organisation.
Desirable Qualities
– Experience in dental
Responsibilities and duties:
• Answering the phone in a polite and timely manner
• Booking and changing appointments both in-person and over the phone
• Ensuring patients are booked in upon arrival and the clinicians are made aware.
• Dealing with incoming enquiries from patients, in person, over the phone or via email.
• Sending communications to patients using their chosen method.
• General administration such as scanning or photocopying.
• Ensure patient records are kept up to date and stored securely.
Qualities
• Good, friendly telephone manner
• Knowledge of diaries and appointments systems.
• Work systematically and communicate to team members effectively.
• Ability to manage phone systems, email correspondence, and face-to-face queries
• Following instructions and processes under the guidance of your manager
• Good organisation and processing skills
• Ability to apply policies into practice regarding GDPR, Complaints, information governance
• Ability to work under pressure and work as a team
By applying you consent for us to hold your details and contact you about this position and other future positions.
Please apply if you are interested in this dental receptionist position.
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Dental Receptionist employer: Heart Dental Recruitment
Contact Detail:
Heart Dental Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Familiarise yourself with common dental terminology and procedures. This will not only help you communicate effectively with patients but also demonstrate your knowledge and commitment to the role during any interviews.
✨Tip Number 2
Practice your telephone etiquette. Since you'll be the first point of contact for patients, having a friendly and professional phone manner is crucial. Consider role-playing with a friend to refine your skills.
✨Tip Number 3
Research Heart Dental and their values. Understanding the practice's mission and how they serve their patients can give you an edge in interviews, showing that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare examples of how you've handled busy situations or difficult customers in the past. Being able to demonstrate your organisational skills and ability to work under pressure will be key in this role.
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dental reception or similar roles. Emphasise skills such as customer service, appointment management, and any familiarity with dental terminology.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific qualities from the job description, like your friendly telephone manner and ability to manage appointments effectively.
Showcase Relevant Experience: If you have previous experience in a dental practice or a similar front-of-house role, be sure to detail this in your application. Include examples of how you handled patient enquiries and managed appointments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Heart Dental Recruitment
✨Showcase Your Communication Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your friendly and polite telephone manner during the interview. Practice answering common questions clearly and confidently.
✨Familiarise Yourself with Appointment Systems
Since managing appointments is a key part of the role, it’s beneficial to have a basic understanding of how appointment systems work. Research common software used in dental practices and be prepared to discuss any relevant experience you have.
✨Highlight Your Organisational Skills
Being organised is crucial in this role. Prepare examples from your past experiences where you successfully managed multiple tasks or maintained accurate records. This will show that you can handle the responsibilities of the position effectively.
✨Understand GDPR and Patient Confidentiality
Knowledge of GDPR and how to handle patient information securely is essential. Brush up on these regulations and be ready to discuss how you would apply them in practice, ensuring patient confidentiality at all times.
