Senior Technical Account Manager

We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.

The Role

As the Senior Technical Account Manager, you will play a key role in bringing Hearst UK’s digital campaigns to life. Working closely with our Commercial Operations team, you’ll make sure every campaign launches flawlessly across direct, programmatic, and private marketplace channels. Collaborating with clients, ad ops, and creative teams, you’ll use your technical know‑how to deliver best‑in‑class performance and exceptional client experiences.

Main Duties

• Build excellent relationships with internal and external teams. Communicate daily with sales and sales support teams, third‑party vendors and client contacts.
• Manage the implementation and delivery of digital ad campaigns using GAM and other platforms to execute campaigns.
• Upload client creative and perform thorough QA checks on ad creative and custom programs.
• Troubleshoot trafficking and ad tech issues, working with internal and external teams as necessary.
• Recommend advertising technology solutions to internal client team based on a comprehensive understanding of the client’s requirements, marketing objectives and technical capabilities.
• Ensure that SLA timescales are worked towards at all times, liaising closely with Account Managers, Sales Planners and Project Managers to ensure that agencies and clients are aware of the timescale.

What We Are Looking For

• Ideally 3+ years Digital Ad Ops and Trafficking experience with proficiency in GAM (preferably DFP certified).
• Proven experience in the programmatic ecosystem as well as a solid track record in setting up & troubleshooting deals across GAM, Index, Magnite, TTD, Xandr, etc.
• Strong creative problem‑solving skills and an ability to come up with unique solutions to complex problems.
• Proven ability to work successfully both within a team and autonomously.
• Flexible, personable attitude; ability to develop excellent professional relationships with all levels of personnel.
• Strong written and verbal communication skills.
• Attention to detail; exact precision in data input and well organised.
• Demonstrated analytical skill set with strong Microsoft Excel skills. Able to report on campaign performance and manipulate large data sets.
• Quick learner and adaptable.
• Good working HTML knowledge would be extremely useful in the role.

Benefits

Hearst Exclusives – Only for You!

• Get adventurous with Good Housekeeping Taste and Beauty Testing Panels – yes, you could be trying the next big thing in beauty, food & drink.
• Snag luxe beauty steals at our legendary office sample sales – score big on top brands without breaking the bank!

Inclusion, Health & Wellbeing: Feel Your Best

• Stay healthy with Specsavers eye care, a company‑funded Health Cash Plan, and access to mental health support.
• Get active and stress‑free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
• Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
• Join one of our Hearst ERG Groups.

Financial Wellness – Boost Your Budget

• Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
• Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app.

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people.

As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Business Development, Strategy/Planning, and Information Technology

Industries

Book and Periodical Publishing, Technology, Information and Media, and Advertising Services