Media Operations Assistant

We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.

The Media Operations Assistant plays a critical role in overseeing and executing the end-to-end process of commercial media campaign bookings. Sitting within the Operations function, this role ensures all campaign orders – Print, Digital, Events, Accreditation & Global are accurately booked, financially compliant and revenue is in line with commercial expectations.

Main Duties

• Campaign Bookings & Revenue Capture: Accurately manage the full media booking process ensuring inputting and overseeing all commercial media orders into Adpoint & Salesforce (Print, Digital, Events, Accreditation & Global), ensuring complete, accurate & consistent data entry across all channels. Review and validate all incoming booking requests and ensure they include the correct documentation (IOs/POs), booking details, and are compliant with business rules. Book & Track global media campaigns, ensuring sold currencies, commission rate, and financial inputs are correct and compliant.
• Finance Coordination & Revenue Recognition: Liaise with Finance to ensure all campaigns are billing-ready and meet internal documentation requirements. Monitor and resolve credit, rebill, and rebooking requests in coordination with Sales and Finance. Chase outstanding IO’s/PO’s and update booking statuses to ensure campaigns are complete for invoicing and revenue recognition.
• Stakeholder Supports & Troubleshooting: Act as a key point of contact for Sales, Account Directors/Account Managers and all Operation teams on booking issues or campaign clarifications. Collaborate with stakeholders to troubleshoot and resolve booking challenges efficiently. Assist with campaign reporting and trading deal alignment (Barter/Advance Payment Campaigns). Provide booking data insights to support campaign revenue tracking and accuracy. Maintain clean and up-to-date booking records for internal reporting and audit purposes.
• Process Control & Governance: Uphold rate card compliance, booking policies and commercial terms across all campaigns. Maintain and improve documentation of campaign processes to support training, consistency and operational readiness. Support monthly and quarterly data checks for internal reporting accuracy in collaboration with Finance.

What We Are Looking For

• A fast learner and fast executer.
• Strong understanding of Media booking systems (Adpoint or similar OMS).
• Detail-oriented and highly accurate with financial data, documentation, and system inputs.
• Proven ability to manage high-volume, multi-channel bookings under tight deadlines.
• Proven ability to partner cross-functionally with Sales, Finance, and Operations.
• Understanding of media rate cards, discounts and revenue-related compliance.
• Strives for excellent results and excellent customer service.
• Effective communicator with a proactive and solutions-driven approach.
• Excellent time management and prioritisation skills.
• Collaborative attitude is essential.
• Flexible, personable attitude; ability to develop excellent professional relationships with all levels of personnel.
• Proactive. Self-motivated. Team player.

Inclusion, Health & Wellbeing: Feel Your Best

• Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
• Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
• Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
• Join one of our Hearst ERG Groups.

Financial Wellness – Boost Your Budget

• Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
• Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app.

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.