Head of Revenue Operations in London

We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.

The Role

As Head of Revenue Operations, you will drive the effectiveness, efficiency, and profitability of our media monetisation strategy across digital, print, and emerging platforms. This is a pivotal leadership role at the intersection of sales enablement, inventory/yield management, strategy, and analytics, tasked with ensuring revenue is optimised across all channels while maintaining operational excellence. Reporting into the Chief Commercial Officer, this role will manage several high‑impact teams, including Sales Planning, Sales Booking, Commercial Business Intelligence, Yield, Technical Account Management (TAM), and Digital Strategy, working collaboratively to create scalable systems, drive insight‑led decision‑making, and optimise pricing, packaging, and inventory usage.

Main Duties

• Lead the end‑to‑end optimisation of inventory allocation across all revenue channels (direct and programmatic advertising revenue, partnerships, consumer, affiliate).
• Collaborate with Sales Leadership, Product, Consumer and Editorial teams to design monetisation strategies that align with audience growth and product development.
• Lead the development and ownership of unified revenue reporting and Business Intelligence, bridging the gap between commercial and finance teams by embedding the data and ensuring full visibility from planning to executive reporting.
• Collaborate with external partners (e.g., SSPs, data vendors) to improve monetisation outcomes.
• Identify inefficiencies across the sales lifecycle and implement process automation or tooling enhancements.
• Ensure timely, strategic media proposals and pricing and maintain accuracy in revenue booking and campaign set‑up.

What We Are Looking For

• Proven experience in revenue operations, media planning, or commercial strategy within a digital media, publishing, or adtech environment.
• Strong people management and cross‑functional leadership experience.
• Deep understanding of digital media monetisation, programmatic advertising, and ad tech ecosystems.
• Excellent analytical and commercial acumen, with a strong command of forecasting, pricing strategy, and inventory management.
• Experience with subscription/consumer revenue models and multi‑channel attribution is a plus.
• Familiarity with AI or automation use cases in ad ops or planning.

Personal skills and attributes

• Commercial acumen – deep understanding of how the business drives revenue/profit and able to identify the levers.
• Comfortable with financial data and ROI analysis.
• Credibility and gravitas to communicate with influence and clarity. Able to command the room with their expertise, experience and insights.
• Strategic, big picture thinking beyond the short term, with the ability to align recommendations with business objectives for long term value. Understands and explains the consequences of decision.
• Emotional intelligence – able to read the room, know when to push, when to pause and how to bring others on board.
• Uses data, persuasion and relationships to shift opinions. Often acts as a trusted advisor rather than a directive voice.
• Challenging constructively - able to manage difficult conversations and ask commercially minded questions looking for solutions.
• Can turn data into compelling narratives for non‑technical and creative audiences.
• Resilience and persistence, and proactive in opportunity spotting gaps, inefficiencies, or untapped revenues.
• A connector between strategy and execution who is able to work cross‑functionally across silos to build a case for change.

Benefits

• Hearst Exclusives - Only for You!
• Get adventurous with Good Housekeeping Taste and Beauty Testing Panels – yes, you could be trying the next big thing in beauty, food & drink.
• Snag luxe beauty steals at our legendary office sample sales – score big on top brands without breaking the bank.

Inclusion, Health & Wellbeing: Feel Your Best

• Stay healthy with Specsavers eye care, a company‑funded Health Cash Plan, and access to mental health support.
• Get active and stress‑free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
• Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
• Join one of our Hearst ERG Groups.

Financial Wellness - Boost Your Budget

• Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
• Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app.

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organisation the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.

Seniority level: Executive

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Book and Periodical Publishing