Client Manager, Watches & Jewellery in London

We are the UK's leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harper's Bazaar and Country Living. We have created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We will always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.

As Client Manager, Watches & Jewellery at Hearst UK, you will work closely with the Client Partner to lead and grow a portfolio of luxury watch and jewellery clients, driving revenue growth, senior client relationships and long-term value. Bringing at least seven years' media sales experience from a media owner or agency background, you will apply strong global expertise to shape account strategy and deliver against complex UK and international briefs. Working in close partnership with the Client Partner and internal teams, you will ensure outstanding client service, effective coordination across markets and consistent, high-quality delivery.

• Own and deepen relationships with Hearst UK's most strategic Watches & Jewellery clients, identifying opportunities for growth, expansion and long-term partnership.
• Drive new business development across a defined list of priority and development clients, proactively identifying and converting opportunities to expand the client portfolio.
• Build direct, senior client relationships, reducing reliance on agency intermediaries and establishing trusted, collaborative partnerships that drive loyalty and results.
• Accelerate revenue growth through upsell and cross-sell opportunities, aligning Hearst solutions to client needs and delivering compelling value propositions.
• Lead international client engagement, applying strong global market knowledge to ensure holistic, multi-market strategies that unlock incremental revenue.
• Identify and activate global opportunities across selected accounts, driving high-impact multi-market partnerships in collaboration with international teams.
• Act as the strategic connector between clients and global operations teams, ensuring best-in-class responses, seamless execution and consistent delivery.

• Previous experience or knowledge of the Luxury sector would be highly desirable.
• Comprehensive media knowledge across traditional and digital & social channels, with the ability to develop integrated, cross-media strategies that deliver against client objectives.
• Senior client and stakeholder leadership, with proven experience managing, growing and retaining accounts while collaborating effectively with internal and external partners.
• Strong strategic and commercial capability, including the ability to build compelling narratives, negotiate confidently and align solutions to client and business goals.
• Data-led decision making, using insights and audience intelligence to shape strategy, optimise performance and drive measurable outcomes.
• Operational excellence and adaptability, demonstrating strong organisation, attention to detail, conflict management skills and the ability to manage multiple priorities in a fast-paced environment.
• Technical and industry fluency, with proficiency across tools such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos Iris and the ability to leverage professional networks to create value.

• Get adventurous with Good Housekeeping Taste and Beauty Testing Panels.
• Snag luxe beauty steals at our legendary office sample sales.
• Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
• Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange.
• Take time to give back with a Charity Day and access wellbeing resources.
• Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app.

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. This is why we are working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Book and Periodical Publishing