Customer Product & Promotions Manager

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Job Description

We’re the UK’s leading premium publisher, behind iconic brands like Cosmopolitan, Esquire, Elle, Harper’s Bazaar, and Country Living. We foster a collaborative environment that encourages innovation, continuous development, and a fun, heritage-rich culture.

Role Overview

The Customer Product & Promotions Manager supports new business development and revenue growth for Hearst UK’s Beauty Box division.

Responsibilities include:

• Collaborating with the Head of Product & Promotions to develop strategies and set targets for multiple brands.
• Ensuring timely, budget-compliant delivery of Beauty Boxes that meet value proposition goals.
• Exploring new design, packaging, and finishing options through supplier and competitor research.
• Working closely with Editorial and Commercial teams to maximize product value and commercial potential.
• Identifying new opportunities and managing projects related to editorial initiatives.
• Coordinating logistics, invoicing, and administration with the Customer Operations team.
• Conducting market research and competitor analysis to identify growth opportunities, including partnerships.
• Managing multiple projects with attention to detail and tight deadlines.
• Representing Hearst UK’s values and corporate culture.

About You

• Excellent communication and problem-solving skills.
• Motivated, agile, and relationship-oriented.
• Strong negotiation skills and attention to detail.
• Proficient in Microsoft Excel and PowerPoint.
• Independent worker with cross-functional collaboration experience.
• Analytical mindset with understanding of customer data and business insights.
• Excellent stakeholder engagement and project management skills.
• Creative thinker passionate about innovative products.
• Knowledge of industry trends and emerging technologies in rewards.

What We Offer

Perks include 25 days’ holiday (plus options to buy more), discounted gym memberships, healthcare plans, charity days, life assurance, pensions, and social events. We are committed to diversity, inclusion, and fostering a culture of belonging.

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