At a Glance
- Tasks: Lead strategies to maximise member and subscriber value while enhancing engagement and retention.
- Company: Join Hearst Communications, a leader in media and customer engagement.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborate across departments in a high-performing team.
- Why this job: Make a real impact on customer value and drive membership growth.
- Qualifications: Experience in customer lifecycle strategies and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
Hearst Communications, Inc. is seeking a Head of Customer Value to lead the strategy that maximizes the long-term value of their members and subscribers.
You will oversee a team and collaborate with multiple departments to enhance customer engagement and retention efforts.
The ideal candidate will have significant experience in customer lifecycle strategies, a strong commercial approach, and the ability to lead high-performing teams.
In this role, you will help drive Hearst UK's membership growth ambitions.
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Contact Details:
Hearst Communications, Inc. Recruitment Team
We think you need these skills to ace Head of Customer Value & Growth in London
Customer Lifecycle Strategies
Team Leadership
Collaboration
Customer Engagement
Retention Strategies
Commercial Acumen
Strategic Planning
