Homes Tester, Good Housekeeping Institute

The Good Housekeeping Institute has been the beating heart of the Good Housekeeping brand for over 100 years. In our state‑of‑the‑art testing facility in West London, we put thousands of products to the test every year, rigorously reviewing them against their claims, so our readers know they can trust our recommendations.

The Role

You will work closely with the other Testers and the Home Operations Manager to familiarise yourself with the testing protocols and process of coordinating a test. You will also work independently when leading a testing project. You may be involved in internal meetings with key stakeholders from the editorial, digital, and commercial teams, which may, at times, involve sharing feedback on testing results and learnings.

Main Duties

• To test products as per the content calendar and the requirements of the accreditation team. The results will need to be analysed and added to our product database.
• To sustain high testing standards and levels of consistency.
• To check editorial proofs and artwork for factual information, process and stockists.
• To be involved with providing video content for editorial and commercial clients.
• To demonstrate practical skills and keen interest in home appliance products.
• Must be computer and AI‑literate.
• Excellent interpersonal skills, as there will be interaction with both internal and external stakeholders at all levels.
• Strong organisational and time‑management skills – be able to multitask and be a problem solver.
• Ability to work independently or as part of a team.
• Ability to deal with high volumes of work accurately and to meet deadlines.
• Must have a can‑do attitude with the ability to work under pressure, be enthusiastic and proactive.
• Act as an ambassador to the Good Housekeeping brand, including being well‑versed in product testing and Good Housekeeping history, leading tours of the GH Institute and participating in outside media coverage opportunities.
• Stay abreast of industry trends, current affairs, breaking news, key conferences/issues and general knowledge.

What We Are Looking For

• An inquisitive, enthusiastic and collaborative approach to work.
• Strategic thinking.
• Operational excellence.
• Project management.
• Creativity.
• Trend insight.
• Technical skills (e.g., training in using our product database, where all our reviews are housed).
• Professional development (e.g., training in how to confidently test a variety of product categories).
• Working confidently with data and insight, and emerging AI tools.

Benefits

• Hearst Exclusives – Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels.
• Snag luxe beauty steals at our legendary office sample sales.
• Stay healthy with Specsavers eye care, a company‑funded Health Cash Plan and access to mental health support.
• Get active and stress‑free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
• Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
• Join one of our Hearst ERG Groups.
• Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
• Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions and Home Tech benefits to spread costs.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app.

Hearst UK Commitment to Inclusion, Health & Well‑being

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.