Client Manager, Travel

We are the UK’s leading premium publisher, home to iconic and influential media brands including Cosmopolitan, Esquire, Elle, Harper’s Bazaar, and Country Living. At Hearst UK, we don’t just create content - we shape culture.

Our workplace is built on collaboration, creativity, and trust. We champion bold ideas, embrace innovation, and continually evolve to meet the moment - all while celebrating the legacy that’s brought us here. We believe in each other’s potential and push boundaries together to make a meaningful impact, both in the media landscape and in people’s lives.

Hearst UK operate a hybrid working model of four days per week in the office and one day working from home. Our office is based at House of Hearst, 30 Panton Street, St James’s, London, SW1Y 4AJ, where teams collaborate in person and connect across brands and functions.

This is a standout opportunity to shape and grow some of the most exciting travel partnerships in the market. As Client Manager, Travel, you’ll play a central role in driving revenue, deepening strategic relationships and unlocking new commercial opportunities across a dynamic portfolio of travel brands.

Working closely with the Client Partner, Travel, you’ll take real ownership - not just supporting accounts, but actively growing them. You’ll lead the development and management of our reader offer partnerships, turning creative ideas into high-performing, revenue-generating activity that delivers genuine value for both clients and Hearst.

From first brief to final delivery, you’ll own the full sales cycle. You’ll interrogate challenges, spot white space, shape smart cross-platform solutions and build compelling, insight-led narratives that cut through. You’ll immerse yourself in your clients’ businesses and the wider travel landscape - understanding market dynamics, audience behaviour and competitive pressures - and translate that knowledge into strategies that drive measurable growth.

Internally, you’ll galvanise teams around your clients’ ambitions, ensuring seamless collaboration and best-in-class execution. Externally, you’ll build trusted, long-term relationships with senior stakeholders, confidently navigating negotiations, overcoming challenges and consistently raising the bar.

We’re looking for someone commercially sharp, highly organised and genuinely ambitious - someone who thrives on momentum, takes pride in ownership and is motivated by results. If you’re energised by media, confident in the travel sector and ready to build partnerships that make a real impact, this is a role with visibility, influence and serious growth potential.

• Own and grow Travel accounts end to end. Act as the go-to contact for your clients, taking a true 360° approach to account management - from campaign delivery to long-term partnership growth - ensuring exceptional service and measurable value at every stage.
• Build powerful relationships. Develop and deepen connections with travel clients directly and via PR and media agencies, earning trusted-partner status by understanding their business, challenges and ambitions inside out.
• Drive revenue with intent. Create smart account strategies, identify cross-sell and upsell opportunities, and take clear responsibility for hitting revenue targets - including leading the growth and success of our Reader Offers product.
• Run the sales cycle like a pro. Take full ownership of pipeline management through Salesforce and other tools, keeping opportunities moving and data accurate, with zero surprises.
• Be the strategic connector. Collaborate closely with Sales, Marketing, Operations and Portfolio Directors, galvanising internal teams around client objectives and ensuring seamless delivery.
• Turn insight into action. Monitor performance, sales metrics and market trends, providing clear reporting and commercial recommendations that unlock new opportunities and strengthen accounts.

• A proven revenue driver. You’ve built and grown partnerships, ideally including direct annual client deals and contracted activity, and you know how to turn opportunity into long-term revenue.
• A media expert with commercial instinct. You understand the media landscape inside out - channels, trends, audiences and best practice - and can bring it all together into smart, cross-media strategies that deliver results.
• Travel sector experience that gives you an edge. You’ve sold into the travel industry before and bring a network you can activate to unlock new business for Hearst.
• A relationship powerhouse. You build trust fast, manage senior stakeholders (internal and external) with confidence, negotiate brilliantly, handle challenges calmly, and always protect long-term partnerships while delivering real value.
• A strategic storyteller. You create compelling commercial narratives grounded in data and insight, aligning solutions to client objectives and demonstrating clear business impact.
• Insight-led and operationally sharp. You’re confident working with data, fluent in tools like PowerPoint, Excel, Salesforce, TGI, Ad Intel and Ipsos Iris, and you know how to streamline processes to drive efficiency and performance.
• Resilient, adaptable and well-connected. You stay ahead of market shifts, pivot when needed, grow your industry network proactively, and deeply understand audiences - creating strategies that genuinely resonate.

Your benefits at Hearst UK are more than just extras—they are tools to help you thrive in every part of life.

• Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.
• Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!
• Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
• Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
• Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
• Join one of our Hearst ERG Groups.
• Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
• Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app.

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.