At a Glance
- Tasks: Onboard and train audiology practices to maximise their use of HearLink.
- Company: HearLink, a leading provider in audiology solutions.
- Benefits: Hybrid work model, competitive salary, and a supportive team environment.
- Other info: 9-12 month contract with opportunities for growth.
- Why this job: Make a real difference in customer satisfaction and retention in the audiology field.
- Qualifications: Experience in customer success and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Hear Link in the Greater Derby Area is seeking a Customer Success Manager on a fixed term contract (9 to 12 months) to support audiology practices using Hear Link.
The role covers onboarding, training, and proactive account management to ensure customers gain maximum value from the platform while maintaining high satisfaction and retention.
Hybrid role with two days in the office and three at home, offering salary between £38,000 and £45,000 depending on experience.
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Hybrid SaaS Customer Success Manager (9–12m Contract) employer: HearLink
HearLink is an exceptional employer located in the Greater Derby Area, offering a dynamic hybrid work environment that promotes work-life balance with two days in the office and three at home. Our commitment to employee growth is reflected in our comprehensive onboarding and training programmes, ensuring that you not only excel in your role as a Customer Success Manager but also develop valuable skills for your career. Join us to be part of a supportive culture that prioritises customer satisfaction and retention while providing competitive salaries and meaningful work.
