Community Fundraising Manager (Scotland) in York

Key Responsibilities

• Meet an annual income target for the region
• Delivery of existing and new fundraising products
• Organising and supporting fundraising events and activities within the
  region
• Ensure participants are stewarded on their supporter journey
• Lead where appropriate, project teams on campaigns and product development.
• Build new relationships with small to medium-sized local businesses, local
  groups and societies, faith organisations and events and event participants
  to maximise fundraising in the region
• Use fundraising products to secure sponsorship for partnership dogs
  within the region.
• Work cooperatively with other fundraising colleagues (Events, Individual
  Giving and Major Giving, including corporates and trusts and with communications)
  to jointly further the impact of fundraising regionally.
• Support and deliver local legacy conversations and the legacy promotion.
  Resource fundraising volunteers with legacy awareness training or guidance.
• Contribute to an uplift in legacy pledges or enquirers sourced via community
  channels.
• Deliver regional legacy awareness events or campaigns.

• Recruit, train, develop, support and motivate community event volunteers and supporters.
• In collaboration with regional service staff, establish, support and maintain
  relationships with Hearing Dogs networks of volunteers based around
  regional projects.
• Ensure good relations are established and maintained with a variety of
  media, including local and social to promote the Hearing Dogs brand and
  develop fundraising and engagement.
• Represent the Charity at volunteer and sector functions and events.

• Use social media platforms, e.g. Facebook, X, to support fundraising initiatives, supporter journey and relationship building.
• Use digital event and online fundraising platforms to support events,
  fundraising and engagement.

• Monitor regional income/expenditure monthly against budget.
• Report on variances and implement appropriate contingency plans.
• Maintain the charity database with timely and accurate donor, supporter
  and third-party information ensuring compliance with GDPR.
• To report back on a regular basis to the Head of Community Fundraising
  and Events as to activity, progress and achievement against identified
  financial and soft targets.

Skills, Knowledge and Expertise

• Proactive and confident self-starter with experience of raising funds or from equivalent experience gained either within the voluntary sector or the
  commercial world.
• Excellent interpersonal and communication skills coupled with an enthusiastic
  and positive approach.
• Ability to work as part of a team and to contribute towards the success
  of the Community Fundraising team and wider team at Hearing Dogs.
• Computer literate with MS365 applications and knowledge and experience
  of databases and an ability to keep accurate records of all contacts
  and relevant information.
• Ability to work on own, without close and constant support and supervision
  and to be able to handle pressure, deadlines and targets.
• Educated to A Level or equivalent.
• A full current driving license.

• Experience of the voluntary sector and fundraising.
• An understanding of charity law and how it relates to community
  fundraising.
• Understanding of digital and direct marketing in fundraising
• Experience of public speaking and presenting to a diverse range of audiences.
• An understanding and affinity of the challenges faced by the deaf community
  and the disability marketplace.
• A significant record of achievement in raising funds either gained within
  the voluntary sector or within a sales background.
• A team player with a desire to inspire and motivate others.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service
• Day off for your birthday
• Defined contribution group personal pension plan
• Enhanced sick pay
• Enhanced maternity, paternity and adoption pay
• Eye care
• Hearing tests
• Learning and Development opportunities
• Discounts on merchandise at Hearing Dog gift shops
• Pet Dog Policy