At a Glance
- Tasks: Deliver fast, friendly service and support your team in a vibrant environment.
- Company: Heard Premium Burgers, led by Michelin-starred chef Jordan Bailey.
- Benefits: Competitive pay, dynamic team atmosphere, and opportunities for growth.
- Other info: Fast-paced role with a focus on teamwork and guest satisfaction.
- Why this job: Join a passionate team and serve delicious burgers with pride.
- Qualifications: Experience in hospitality and a positive attitude.
The predicted salary is between 11 - 13 € per hour.
Heard is the smash burger concept from 2 Michelin-starred chef Jordan Bailey, serving bold flavours, exceptional produce, and fast-paced hospitality with real standards. After a year touring the UK's biggest events, our first site opened in Borough in February 2025 and now we're building a sharp, energetic floor team.
We're looking for waiters who bring pace, warmth, and pride to every guest interaction.
The Role
As a Waiter at Heard, you deliver fast, friendly, and accurate service every shift. You'll own your section, know the menu inside-out, and support your team when it gets busy all while keeping standards tight and energy high.
In Your First Year, You'll:
- Hit speed and service targets across dine-in and takeaway
- Nail full menu knowledge (including allergens) within one week
- Keep your section clean, calm, and moving smoothly
- Support the team during peak times running food, clearing, and resetting
- Follow all floor systems: POS, cash handling, guest checks, and cleaning
- Help train new starters by leading through example
What You Bring
FOH experience is preferred but not essential; a positive attitude and willingness to learn are key.
Waiter employer: Heard
Heard Premium Burgers is an exceptional employer that values its team members, offering a vibrant work culture where passion for food and hospitality thrives. With opportunities for personal growth and development, employees are encouraged to take pride in their roles while delivering outstanding service in a fast-paced environment. Located in the heart of Borough, our team enjoys the excitement of a bustling area, making every shift a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a meal or a drink. This way, you can chat about your experience and show that you're genuinely interested in Heard's vibe and menu.
✨Tip Number 2
Practice your speed and service skills! If you can, try serving friends or family to get comfortable with taking orders and delivering food quickly. It’ll help you shine during the interview!
✨Tip Number 3
Be ready to showcase your personality! Heard is all about warmth and energy, so let your passion for hospitality shine through. Share stories that highlight your ability to connect with guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Heard team right from the start!
We think you need these skills to ace Waiter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Know the Menu:Familiarise yourself with our menu before applying. Mentioning specific dishes or ingredients in your application shows us that you're genuinely interested and ready to hit the ground running!
Highlight Teamwork Skills:Being part of a fast-paced team is key at Heard. Make sure to highlight any previous experience where you’ve worked well with others, especially in busy environments. We love a team player!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Heard
✨Know the Menu Inside-Out
Before your interview, make sure you’re familiar with Heard's menu. Understand the ingredients, allergens, and what makes each dish special. This will show your passion for the role and help you answer questions confidently.
✨Show Your Energy and Warmth
During the interview, let your personality shine through! Practice conveying warmth and enthusiasm, as these are key traits for a waiter at Heard. Think about how you can demonstrate your ability to create a welcoming atmosphere.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle busy situations. Prepare examples from past experiences where you successfully managed high-pressure environments. This will highlight your ability to keep standards high while maintaining speed.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they maintain their high standards. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
