At a Glance
- Tasks: Deliver fast, friendly service and support your team in a vibrant environment.
- Company: Heard, a premium burger concept by Michelin-starred chef Jordan Bailey.
- Benefits: Consistent hours, paid breaks, monthly meals for you and friends, and career progression.
- Other info: Opportunities for leadership coaching and service awards after your first year.
- Why this job: Join a dynamic team and make every guest's experience exceptional.
- Qualifications: Experience in busy hospitality settings and a passion for great service.
The predicted salary is between 22000 - 26000 € per year.
Applying for this role is straightforward. Scroll down and click on Apply to be considered for this position.
Heard is the smash burger concept from 2 Michelin-starred chef Jordan Bailey, serving bold flavours, exceptional produce, and fast-paced hospitality with real standards. After a year touring the UK’s biggest events, our first site opened in Borough in February 2025 and now we’re building a sharp, energetic floor team.
We’re looking for waiters who bring pace, warmth, and pride to every guest interaction.
The RoleAs a Waiter at Heard, you deliver fast, friendly, and accurate service every shift. You’ll own your section, know the menu inside-out, and support your team when it gets busy, all while keeping standards tight and energy high.
In Your First Year, You’ll:- Hit speed and service targets across dine-in and takeaway
- Nail full menu knowledge (including allergens) within one week
- Keep your section clean, calm, and moving smoothly
- Support the team during peak times running food, clearing, and resetting
- Follow all floor systems: POS, cash handling, guest checks, and cleaning
- Help train new starters by leading through example
- FOH experience in a busy restaurant, bar, or café
- A clear, confident communication style
- Calm focus under pressure and a team-first attitude
- Pride in doing the basics brilliantly every shift
- Full-time, with consistent hours and paid breaks
- Monthly meal for you + 4 guests on us
- Formal qualifications including Mental Health First Aid and H&S Level 3
- Career progression training, leadership coaching, and pathways into senior roles
- Service awards from £100 after year one to a month off after ten
Love proper hospitality and fast-paced service? Apply now and join the floor team at Heard.
Waiter in Southall employer: Heard
Heard is an exceptional employer that values its team members by offering a vibrant work culture centred around fast-paced hospitality and premium service. With opportunities for career progression, formal training, and a supportive environment, employees can thrive while enjoying benefits like monthly meals and service awards. Located in the heart of Borough, joining Heard means being part of a dynamic team that takes pride in delivering bold flavours and memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter in Southall
✨Tip Number 1
Get to know the menu inside-out before your interview. This shows you’re genuinely interested in the role and ready to hit the ground running. Plus, it’ll help you impress during any practical assessments!
✨Tip Number 2
Practice your communication skills! Being a waiter means interacting with guests all day, so work on being clear and confident. Maybe even role-play with a friend to get comfortable with different scenarios.
✨Tip Number 3
Show off your team spirit! During interviews, share examples of how you’ve supported your colleagues in busy times. It’s all about that team-first attitude that Heard values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Waiter in Southall
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Know the Menu:Familiarise yourself with our menu before applying. Mentioning specific dishes or ingredients in your application shows us that you're genuinely interested and ready to hit the ground running!
Highlight Relevant Experience:Make sure to showcase any previous experience in fast-paced environments. We love seeing how you've handled busy shifts and maintained high standards, so share those stories!
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s straightforward and ensures your application lands right where it needs to be!
How to prepare for a job interview at Heard
✨Know the Menu Inside-Out
Before your interview, make sure you’re familiar with Heard's menu. Understand the ingredients, allergens, and what makes each dish special. This will show your passion for the role and help you answer questions confidently.
✨Showcase Your Communication Skills
During the interview, demonstrate your clear and confident communication style. Practice answering common interview questions out loud, and think about how you can convey warmth and friendliness, which are key traits for a waiter at Heard.
✨Prepare for Fast-Paced Scenarios
Expect to be asked how you handle pressure. Think of examples from your past experience where you successfully managed busy shifts or difficult situations. Highlight your calm focus and team-first attitude to impress the interviewers.
✨Emphasise Teamwork and Support
Heard values a strong team dynamic, so be ready to discuss how you’ve supported your colleagues in previous roles. Share specific instances where you helped train new starters or assisted during peak times to showcase your commitment to teamwork.
