At a Glance
- Tasks: Deliver fast, friendly service and support your team in a busy environment.
- Company: Heard Premium Burgers, led by Michelin-starred chef Jordan Bailey.
- Benefits: Full-time hours, paid breaks, monthly meals for you and friends, and career progression.
- Other info: Opportunities for training and leadership coaching available.
- Why this job: Join a dynamic team and make every guest's experience exceptional.
- Qualifications: Experience in a busy restaurant and a team-first attitude.
The predicted salary is between 10 - 12 € per hour.
Heard is the smash burger concept from 2 Michelin-starred chef Jordan Bailey, serving bold flavours, exceptional produce, and fast‑paced hospitality with real standards. After a year touring the UK’s biggest events, our first site opened in Borough in February 2025 — and now we’re building a sharp, energetic floor team. We’re looking for waiters who bring pace, warmth, and pride to every guest interaction.
The Role
As a Waiter at Heard, you deliver fast, friendly, and accurate service every shift. You’ll own your section, know the menu inside‑out, and support your team when it gets busy — all while keeping standards tight and energy high.
In Your First Year, You’ll…
- Hit speed and service targets across dine‑in and takeaway
- Nail full menu knowledge (including allergens) within one week
- Keep your section clean, calm, and moving smoothly
- Support the team during peak times — running food, clearing, and resetting
- Follow all floor systems: POS, cash handling, guest checks, and cleaning
- Help train new starters by leading through example
What You Bring
- FOH experience in a busy restaurant, bar, or café
- A clear, confident communication style
- Calm focus under pressure and a team‑first attitude
- Pride in doing the basics brilliantly — every shift
The Heard Package
- Full‑time, with consistent hours and paid breaks
- Monthly meal for you + 4 guests – on us
- Formal qualifications – including Mental Health First Aid and H&S Level 3
- Career progression – training, leadership coaching, and pathways into senior roles
- Service awards – from £100 after year one to a month off after ten
Love proper hospitality and fast‑paced service? Apply now and join the floor team at Heard.
Waiter employer: Heard Soho
Heard Premium Burgers is an exceptional employer that prioritises a vibrant work culture and employee growth. With consistent hours, paid breaks, and opportunities for formal qualifications, including Mental Health First Aid, we ensure our team thrives in a fast-paced environment. Join us in Borough and enjoy unique benefits like a monthly meal for you and your guests, alongside clear pathways for career progression and service awards that recognise your dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter
✨Tip Number 1
Get to know the menu like the back of your hand! When you walk into that interview, show off your knowledge about the dishes and ingredients. It’ll impress them and show you’re genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Being a waiter means interacting with guests all day, so work on being clear and confident. Maybe even role-play with a friend to get comfortable with different scenarios.
✨Tip Number 3
Show your team spirit! During your interview, share examples of how you’ve supported your team in busy times. They want to see that you can keep calm under pressure and help out when it gets hectic.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Waiter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Know the Menu:Familiarise yourself with our menu before applying. Mentioning specific dishes or ingredients in your application shows us that you’re genuinely interested and ready to hit the ground running!
Highlight Your Experience:Make sure to showcase any relevant experience you have in busy restaurants or cafes. We love seeing how you’ve handled fast-paced environments and supported your team during peak times.
Apply Through Our Website:For the best chance of joining our energetic floor team, apply directly through our website. It’s the quickest way for us to see your application and get you on board!
How to prepare for a job interview at Heard Soho
✨Know the Menu Inside-Out
Before your interview, make sure you’re familiar with Heard's menu. Understand the ingredients, allergens, and what makes each dish special. This will show your passion for the role and help you answer questions confidently.
✨Show Off Your Communication Skills
Practice clear and confident communication. During the interview, demonstrate how you would interact with guests and your team. Use examples from your past experience to highlight your ability to handle busy situations with a calm focus.
✨Emphasise Teamwork
Heard values a team-first attitude, so be ready to discuss how you’ve supported your colleagues in previous roles. Share specific instances where you helped during peak times or trained new starters, showcasing your commitment to teamwork.
✨Bring Your Energy
Heard is all about fast-paced hospitality, so let your enthusiasm shine through in the interview. Be upbeat and positive, and express your love for providing exceptional service. This will help convey that you’re a great fit for their energetic floor team.
