Assistant Manager — Front-of-House Leader & Ops Expert in London

Assistant Manager — Front-of-House Leader & Ops Expert in London

London Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead front-of-house operations and ensure exceptional customer service.
  • Company: Heard. is a premium fast-casual burger brand with top culinary talent.
  • Benefits: Competitive pay, career growth opportunities, and a vibrant work environment.
  • Other info: Exciting opportunity for career advancement to Assistant General Manager.
  • Why this job: Join a dynamic team and shape the future of a growing brand.
  • Qualifications: Experience in hospitality and strong leadership skills.

The predicted salary is between 31500 - 38500 £ per year.

Heard. is a premium fast-casual smash burger concept led by top culinary talent.

We are expanding and seeking an Assistant Manager who keeps operations tight while delivering effortless hospitality.

You will manage rotas, stock, and holiday planning, lead on busy shifts, and train Supervisors to uphold quality and warmth.

A growth path toward an Assistant General Manager awaits as we scale.

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Assistant Manager — Front-of-House Leader & Ops Expert in London employer: Heard Soho

Heard is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of Borough. With competitive salaries, comprehensive benefits from day one, and a strong commitment to professional growth through formal qualifications and clear progression paths, employees are empowered to thrive in a fast-paced environment. Join us to be part of a dynamic team where your contributions are recognised, and you can truly make an impact as we expand our unique burger concept.

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Contact Details:

Heard Soho Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager — Front-of-House Leader & Ops Expert in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heard Soho. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Heard Soho

Don't be shy about reaching out to Heard Soho directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Manager — Front-of-House Leader & Ops Expert in London

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management
Leadership Skills
Team Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heard Soho and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Heard Soho

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!