Warehouse Manager

Warehouse Manager

Reports to: Operations Manager

Location: Reading

Hours: Monday – Friday, 8:30 – 17:30

About Healthxchange:

Founded in 2000, Healthxchange is the leading supplier of aesthetic medical products and devices to medical professionals within the UK. As a winner of the Aesthetic Awards for several years running, we pride ourselves on the quality of our products and our customer service. With award-winning products from top brands like Obagi, Jan Marini, Jane Iredale, Medik8, and cutting-edge medical devices, the company offers a dynamic environment for innovation and growth within the medical aesthetic space.

About the role:

We are looking for a highly motivated and experienced Warehouse Manager to lead daily operations at our regional distribution centre (RDC). The Warehouse Manager plays a critical role in ensuring safe, efficient, and compliant product handling, accurate inventory, and timely deliveries within our internal network and to end consumers. Candidates should have strong expertise in inventory management within a regulated environment.

Responsibilities:

1. Oversee daily warehouse operations, ensuring all tasks are performed in accordance with standard operating procedures (SOPs).
2. Lead and manage teams within a multi-product compliant environment.
3. Manage the compliant receipt, storage, picking, packing, and distribution of products, coordinating the flow of goods from inbound to dispatch to ensure efficiency and minimal errors.
4. Ensure that warehouse space is utilized efficiently, optimizing storage and product availability.
5. Oversee inventory management, including regular stock audits and cycle counts to maintain accurate records.
6. Investigate and resolve inventory discrepancies, ensuring proper documentation and reporting in collaboration with Procurement, Finance, and Quality.
7. Consistently ensure all warehouse operations comply with standard operating procedures including Good Distribution Practice (GDP) and Good Manufacturing Practice (GMP) where necessary.
8. Maintain strict adherence to health, safety, and environmental regulations.
9. Conduct regular safety audits and provide training to warehouse staff on effective safety protocols.
10. Lead and manage a team of warehouse operatives providing training, guidance, and performance evaluations.
11. Foster a positive work environment that emphasizes teamwork, efficiency, and adherence to quality standards.
12. Schedule staff shifts and manage workforce allocation based on operational needs.
13. Continuously assess and implement process improvements to increase efficiency, reduce costs, and enhance customer satisfaction (internal and external).
14. Prepare and submit regular reports on warehouse performance & productivity, inventory management, order fulfilment rates, and any operational challenges.
15. Monitor key performance indicators (KPIs) and implement corrective actions as needed.

Requirements:

1. Bachelor’s degree in logistics, supply chain management, business administration, or a related field (preferred).
2. Minimum of 5 years of experience in warehouse management, preferably in a pharmaceutical or regulated industry.
3. Proven experience in managing inventory systems, ERP software, and warehouse management systems (WMS).
4. Strong leadership and communication skills with a track record of team development. Ability to work under pressure, prioritize tasks, and meet deadlines.
5. Strong attention to detail and a commitment to maintaining high standards of quality and compliance.
6. Forklift certification and experience is a plus.

Benefits:
Company pension, annual bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

#J-18808-Ljbffr