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- Tasks: Lead quality assurance efforts and ensure compliance with industry regulations.
- Company: Healthxchange is a top supplier of medical aesthetic products in the UK & Ireland.
- Benefits: Enjoy a competitive salary, annual bonus, car allowance, and generous holiday entitlement.
- Why this job: Join a dynamic team focused on innovation in the medical aesthetics space.
- Qualifications: Requires a degree in pharmacy or life sciences and 10+ years in QA roles.
- Other info: Flexible commuting across facilities and opportunities for professional development.
The predicted salary is between 48000 - 72000 £ per year.
Reporting to: CEO / Operations Director
Location: Ideal candidate would be located close to Reading & London sites, with occasional travel to Manchester site expected.
Package: Competitive salary + annual bonus + car allowance.
About Healthxchange: Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partners with award-winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.
About the role: We are seeking a highly skilled and experienced individual to join our team as the Head of Quality (QA) in the UK. This person will act as Responsible Person (RP/RPi) on our Wholesale Dealers Authorisation (WDA) & Quality Controller (QC) on our Manufacturer’s Specials (MS) Authorisation. The successful candidate will be responsible for ensuring the group activity consistently meets or exceeds Good Distribution & Manufacturing Practices (GMDP) in compliance with the scope of our licences. The successful candidate should have extensive experience operating as RP/RPi for a full scope WDA licence (excluding brokering) covering PoMs, P-medicines and GSLs. The candidate should also have relevant experience importing unlicensed medicines via the NOI process, in their role as QC or similar. The preferred candidate should have a scientific medical background and relevant experience in the aesthetics industry, with a deep understanding of regulations governing the key products we distribute (Medicines (e.g. Botox), Medical Devices (e.g. Fillers) & Cosmetics(e.g. Skincare)).
Responsibilities:
- Responsible for Healthxchange’s Medicines licenses; namely WDA(h) & MS licenses.
- Develop, implement & maintain a comprehensive strategy to ensure that the Group complies with guidance, regulation and the scope of Licenses held, particularly in relation to wholesaling and importing medicines, medical devices and cosmetic products in the UK.
- Duty to report all relevant compliance issues to the CEO.
- Maintain our Quality Management System (QMS) including document control, change control, validation management (systems and plant (PPM)), deviation management, CAPA (Corrective and Preventative Action) programs, complaint management and standard operating procedure (SOP) management and oversight.
- Lead internal and external audits to assess compliance whilst continually removing risk from Healthxchange operations.
- Provide guidance and support to cross-functional internal teams on QA related topics.
- Drive continuous improvement initiatives to enhance QA systems, processes & performance.
- Deliver GDP/GMP training to internal colleagues to ensure staff are consistently aligned with industry body regulations and expectations.
- Develop a suite of QA KPIs to measure and broadcast the efficacy of Quality within Healthxchange including trends and areas for improvement.
- Ensure timely resolution of QA related issues and deviations to minimize risk to customers, patients and Healthxchange supply chain of products.
- Collaborate with external industry bodies to ensure compliance at Healthxchange is appropriate to current legislation.
- Serve as the primary point of contact for external agencies and clients in support of QA/Regulatory matters including audit management at Healthxchange.
- Mentor and develop QA and Regulatory Team members to build a high-performing and engaged workforce.
- Act as approver of all marketing materials in relation to medicines or medical devices.
Additional:
- Flexible to commute across all Healthxchange facilities.
- Excellent awareness of global supply chain regulations, post Brexit, to ensure Healthxchange are constantly ahead of key changes to compliance eg: Windsor Framework.
Requirements:
- Bachelor's degree in either pharmacy, life sciences or related field.
- Minimum of 10 years’ experience in a QA role managing complex product flow within a global supply chain industry.
- In-depth knowledge of Regulatory requirements eg: MHRA, FDA, HPRA (preferred), GDP, GMP, GxP, RP & RPi & QC duties and responsibilities.
- Proven track record of leading QA GDP/GMP/GxP strategy and driving continuous improvement programs.
- Strong analytical, problem-solving and decision-making skills.
- Excellent communication and interpersonal skills with the ability to collaborate effectively across all business functions and organisational levels.
- Demonstrate leadership capabilities including the ability to mentor, inspire and motivate team members.
- Previous experience in managing a QMS within a global supply chain environment.
- Deep knowledge of products handled in aesthetics industry.
Benefits:
- Company pension, annual bonus, 25 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.
Head of Quality (RP / RPi / QC) - Part Time employer: Healthxchange
Contact Detail:
Healthxchange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality (RP / RPi / QC) - Part Time
✨Tip Number 1
Familiarise yourself with the specific regulations and compliance standards relevant to the aesthetics industry, such as MHRA and FDA guidelines. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the medical aesthetics field, especially those who have experience in quality assurance roles. Attend industry events or webinars to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing Quality Management Systems (QMS) and how you've successfully implemented continuous improvement initiatives. Be ready to provide specific examples that highlight your leadership skills.
✨Tip Number 4
Research Healthxchange thoroughly, including their product range and market position. Understanding their business model and challenges will allow you to tailor your discussions and show how you can contribute to their success.
We think you need these skills to ace Head of Quality (RP / RPi / QC) - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance, particularly in the medical aesthetics industry. Emphasise your role as a Responsible Person (RP/RPi) and any specific achievements related to Good Distribution & Manufacturing Practices (GMDP).
Craft a Compelling Cover Letter: In your cover letter, express your passion for the medical aesthetics field and detail how your background aligns with Healthxchange's mission. Mention your understanding of regulations governing medicines and medical devices, and how you can contribute to their compliance efforts.
Highlight Leadership Experience: Since the role involves mentoring and developing team members, be sure to include examples of your leadership experience. Discuss how you've inspired and motivated teams in previous roles, especially in quality assurance settings.
Showcase Continuous Improvement Initiatives: Provide specific examples of continuous improvement initiatives you've led in past positions. Detail how these initiatives enhanced QA systems or processes, and the positive impact they had on compliance and operational efficiency.
How to prepare for a job interview at Healthxchange
✨Know Your Regulations
Make sure you have a solid understanding of the regulatory requirements relevant to the role, such as MHRA and FDA guidelines. Be prepared to discuss how your experience aligns with these regulations and how you've ensured compliance in previous roles.
✨Showcase Your Leadership Skills
As the Head of Quality, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've mentored teams, driven continuous improvement initiatives, and resolved QA-related issues effectively in past positions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about specific challenges you've faced in quality assurance and how you approached them, particularly in relation to GMDP compliance and risk management.
✨Highlight Your Industry Knowledge
Given the focus on the aesthetics industry, be ready to discuss your knowledge of products like injectables and skincare. Share insights on current trends and regulations affecting the market, showcasing your expertise and passion for the field.
