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- Tasks: Lead quality assurance efforts and ensure compliance with regulations in the medical aesthetics industry.
- Company: Healthxchange is a top supplier of medical aesthetic products in the UK & Ireland, partnering with award-winning brands.
- Benefits: Enjoy a competitive salary, annual bonus, car allowance, and 25 days holiday plus bank holidays.
- Why this job: Join a dynamic team focused on innovation and growth in the exciting field of medical aesthetics.
- Qualifications: Must have a Bachelor's degree in pharmacy or life sciences and 10+ years in a QA role.
- Other info: Flexible commuting across Healthxchange facilities and opportunities for mentorship and team development.
The predicted salary is between 48000 - 72000 £ per year.
Head of Quality (RP / RPi / QC)
Reporting to: CEO / Operations Director
Location: Ideal candidate would be located close to Reading & London sites, with weekly travel to Manchester site expected
Package: Competitive salary + annual bonus + car allowance
About Healthxchange:
Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.
About the role:
We are seeking a highly skilled and experienced individual to join our team as the Head of Quality (QA) in the UK. This person will act as Responsible Person (RP/RPi) on our Wholesale Dealers Authorisation (WDA) & Quality Controller (QC) on our Manufacturer’s Specials (MS) Authorisation. The successful candidate will be responsible for ensuring the group activity consistently meets or exceeds Good Distribution & Manufacturing Practices (GMDP) in compliance with the scope of our licences.
The successful candidate should have extensive experience operating as RP/RPi for a full scope WDA licence (excluding brokering) covering PoMs, P-medicines and GSLs. The candidate should also have relevant experience importing unlicensed medicines via the NOI process, in their role as QC or similar.
The preferred candidate should have a scientific medical background and relevant experience in the aesthetics industry, with a deep understanding of regulations governing the key products we distribute (Medicines (e.g. Botox), Medical Devices (e.g. Fillers) & Cosmetics(e.g. Skincare)).
Responsibilities:
- Responsible for Healthxchange’s Medicines licenses; namely WDA(h) & MS licenses
- Develop, implement & maintain a comprehensive strategy to ensure that the Group complies with guidance, regulation and the scope of Licenses held, particularly in relation to wholesaling and importing medicines, medical devices and cosmetic products in the UK
- Duty to report all relevant compliance issues to the CEO
- Maintain our Quality Management System (QMS) including document control, change control, validation management (systems and plant (PPM)), deviation management, CAPA (Corrective and Preventative Action) programs, complaint management and standard operating procedure (SOP) management and oversight
- Lead internal and external audits to assess compliance whilst continually removing risk from Healthxchange operations
- Provide guidance and support to cross-functional internal teams on QA related topics
- Drive continuous improvement initiatives to enhance QA systems, processes & performance
- Deliver GDP/GMP training to internal colleagues to ensure staff are consistently aligned with industry body regulations and expectations
- Develop a suite of QA KPIs to measure and broadcast the efficacy of Quality within Healthxchange including trends and areas for improvement
- Ensure timely resolution of QA related issues and deviations to minimize risk to customers, patients and Healthxchange supply chain of products
- Collaborate with external industry bodies to ensure compliance at Healthxchange is appropriate to current legislation
- Serve as the primary point of contact for external agencies and clients in support of QA/Regulatory matters including audit management at Healthxchange
- Mentor and develop QA and Regulatory Team members to build a high-performing and engaged workforce
- Act as approver of all marketing materials in relation to medicines or medical devices
Additional:
- Flexible to commute across all Healthxchange facilities
- Excellent awareness of global supply chain regulations, post Brexit, to ensure Healthxchange are constantly ahead of key changes to compliance eg: Windsor Framework
Requirements:
- Batchelors degree in either pharmacy, life sciences or related field
- Minimum of 10 years’ experience in a QA role managing complex product flow within a global supply chain industry
- In-depth knowledge of Regulatory requirements eg: MHRA, FDA, HPRA (preferred), GDP, GMP, GxP, RP & RPi & QC duties and responsibilities
- Proven track record of leading QA GDP/GMP/GxP strategy and driving continuous improvement programs
- Strong analytical, problem-solving and decision-making skills
- Excellent communication and interpersonal skills with the ability to collaborative effectively across all business functions and organisational levels
- Demonstrate leadership capabilities including the ability to mentor, inspire and motivate team members
- Previous experience in managing a QMS within a global supply chain environment
- Deep knowledge of products handled in aesthetics industry
Benefits:
Company pension, annual bonus, 25 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.
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Head of Quality (RP / RPi / QC) employer: Healthxchange
Contact Detail:
Healthxchange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality (RP / RPi / QC)
✨Tip Number 1
Make sure to familiarize yourself with the specific regulations and compliance standards relevant to the aesthetics industry, such as MHRA and FDA guidelines. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the medical aesthetics field, especially those who have experience in quality assurance roles. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the latest trends and challenges.
✨Tip Number 3
Prepare to discuss your previous experiences in managing Quality Management Systems (QMS) and how you've successfully led continuous improvement initiatives. Be ready to provide specific examples that highlight your problem-solving skills and leadership capabilities.
✨Tip Number 4
Research Healthxchange's current products and services, particularly their partnerships with brands like Obagi Medical and Medik8. Understanding their market position and product offerings will allow you to tailor your discussions and show how you can contribute to their success.
We think you need these skills to ace Head of Quality (RP / RPi / QC)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Head of Quality position. Highlight the key responsibilities and requirements, such as experience with WDA licenses and knowledge of GMDP compliance.
Tailor Your CV: Customize your CV to reflect your relevant experience in quality assurance, particularly in the medical aesthetics industry. Emphasize your background in regulatory compliance and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences directly to the responsibilities outlined in the job description. Mention specific examples of how you've successfully managed QA processes or led teams in previous roles.
Highlight Continuous Improvement Initiatives: In your application, be sure to mention any continuous improvement initiatives you have led or contributed to in past positions. This aligns well with the company's focus on enhancing QA systems and processes.
How to prepare for a job interview at Healthxchange
✨Showcase Your Regulatory Knowledge
Make sure to highlight your in-depth understanding of regulatory requirements such as MHRA, FDA, and GDP during the interview. Be prepared to discuss how you've successfully navigated compliance issues in your previous roles.
✨Demonstrate Leadership Skills
Since this role involves mentoring and developing team members, share specific examples of how you've inspired and motivated your teams in the past. Discuss any leadership initiatives you've implemented that led to improved performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Prepare to discuss how you would handle compliance issues or quality management challenges, showcasing your analytical skills and decision-making process.
✨Understand Healthxchange's Products and Market
Familiarize yourself with the medical aesthetic products and services offered by Healthxchange. Being knowledgeable about their key brands and market position will demonstrate your genuine interest in the company and its mission.
