Demand and Supply Planning Manager

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Location: London based | Hybrid, with travel required to other locations

Compensation: Competitive salary + annual bonus

About Healthxchange:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. We partner with award-winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to commercialise their products. We supply over 9,000 clinics with a range of products (Skincare, Injectables, Energy-based devices) and services (software & education).

About the role:

We seek a skilled & results-driven Demand and Supply Planning Manager with experience in healthcare, beauty, or pharmaceutical industries. You will oversee and optimise our demand forecasting and supply planning processes, balancing demand, inventory, and supplier relationships to enhance operational efficiency and customer satisfaction.

This role is critical for aligning demand planning with our suppliers, requiring strong analytical skills, procurement and supply chain knowledge, and excellent communication to collaborate across departments.

Responsibilities:

1. Forecasting and demand planning across all suppliers
2. Developing and managing relationships with key suppliers to align with company goals
3. Monitoring supplier performance against quality, delivery, and cost targets
4. Providing analytics on sales vs inventory, coverage, stock risk, and spend
5. Optimising lead times, managing inventory, and improving delivery through supplier collaboration
6. Owning S+OP to ensure cross-functional alignment and product availability
7. Managing movement of goods between operational sites to meet customer demand
8. Evaluating and selecting supply chain solutions and partners
9. Using data insights to drive continuous improvement in supply chain metrics
10. Collaborating with sales & marketing for demand forecasting
11. Working with suppliers to improve lead times, quality, and inventory levels
12. Acting as liaison between procurement, sales, marketing, and operations
13. Managing supplier approval processes ensuring quality and compliance
14. Reviewing and updating the product range based on market trends
15. Aligning procurement objectives with strategic goals

Requirements:

1. Proven leadership in procurement and supply chain operations with continuous improvement focus
2. Knowledge of GDP activities and global supply chain regulations post-Brexit
3. Strong analytical, problem-solving, and decision-making skills
4. Excellent communication and interpersonal skills for cross-functional collaboration
5. Leadership capabilities including mentoring and motivating teams
6. Willingness to commute across all company facilities

Additional benefits include company pension, annual bonus, 25 days holiday plus bank holidays, staff discounts, social events, and access to Health Assured EAP.

Healthxchange is committed to diversity and inclusion and is an equal opportunity employer. We encourage applications from all qualified individuals regardless of protected characteristics.

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