Clinical Account Executive in London

Let's make the NHS the most advanced healthcare system in the world. The world's best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. So we're on a mission to fix it with technology that actually works.

We love the NHS because it's accessible to all, free at the point of delivery and employs millions up and down the UK. But we've all read the headlines. It's under intense pressure with rising costs, GP strikes, budget uncertainty and an ageing population. Which means longer wait times, fewer appointments and lower quality care for the people who need it most. The NHS is beautiful, but broken.

The largest cost (£66bn+) is staff, who spend a ridiculous amount of time on mundane admin. 35% of NHS staff are employed to complete administrative work all day, every day. And that's where we're making a difference.

We're focused on relentlessly automating repetitive processes within the NHS. Our first product, Automated Registrations, is already used by 24% of GP practices in England. With this wedge in the market, we're now building more powerful tech that unlocks access to healthcare for the entire nation.

Our Principles:

• Care deeply
• Work hard
• Be your word
• Trust in radical truth and transparency
• Do your life's best work
• Find the fun

We're building the operating system for access to healthcare helping patients get to the right appointment, for the first time. We've already been ranked one of the fastest-growing startups in the UK and Europe, and we're now scaling rapidly across General Practice.

We're hiring a Senior Clinical Account Exec/Growth Specialist to help more GP practices adopt our platform. This role is designed for people coming from clinical environments: clinicians, practice staff, NHS operators, or healthcare professionals who understand how healthcare really works and want to have impact at scale.

This is not enterprise healthcare sales. You'll be helping GP practices adopt a practical SaaS product with an average deal size of £6k ACV. Fast-moving sales cycles, real customer interaction, and visible impact.

Why clinicians thrive here:

• The best people in this role deeply understand:
• Pressure inside General Practice or the NHS
• Patient access challenges
• Reception and triage workflows
• NHS operational realities
• How difficult change can be inside the NHS

Your clinical credibility and empathy will matter far more than "traditional sales experience." You'll spend your time:

• Speaking directly with practices
• Understanding operational pain points
• Running product demos
• Helping teams improve patient access
• Guiding practices from sign-up to go-live

What success looks like:

• Own a geographic patch
• Generate and close new practice opportunities
• Build trusted relationships with clinicians and practice teams
• Help practices successfully go live on the platform
• Improve how we sell and support practices as we scale

Targets are ambitious because the mission matters:

• 10+ practices live per week
• High demo-to-close conversion
• Fast onboarding and adoption

You'll enjoy this role if you:

• Care deeply about improving access to healthcare
• Want impact beyond a single practice or clinic
• Enjoy communicating and influencing people
• Like solving operational problems
• Thrive in fast-moving startup environments
• Want ownership, progression, and autonomy

You probably won't enjoy this role if you:

• Prefer highly structured NHS environments
• Want a purely clinical role
• Dislike commercial targets or outbound activity
• Prefer slow decision‐making and consensus culture

Growth & progression comes from:

• Closing bigger and more strategic opportunities
• Becoming a product and workflow expert
• Coaching and mentoring others
• Helping shape go‐to‐market strategy

Ideal background:

• General Practice
• Primary care operations
• NHS transformation or commissioning
• Clinical leadership
• Practice management
• Healthtech or digital health

You do not need sales experience and we will develop and train you. We care more about:

• Clinical understanding
• Communication skills
• High ownership
• Energy and adaptability
• Ability to build trust quickly

A bit about us:

We're all NHS staff. We're inside‐outsiders. Trusted with one of the biggest datasets in the world. Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception.

4 days in the office and 1 day WFH. We highly prioritise in‐person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success!

We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business‐as‐Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it.

We're highly collaborative. One of the benefits of a high‐trust team is we often work autonomously, but as a team we're very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together.

We're backed by industry leaders. We're on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23).

Opportunity for real upside:

• Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice.
• Every 8 weeks we take a day off to socialise as a team. In the past we've hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year.
• Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth.
• Health and fitness budget of £60 per month.
• An additional 7 days of paid leave is available if you want to take time to learn how to meditate.
• Tooling; You'll have your choice of operating systems and any additional tools you need to do your best work.
• We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave.
• We prioritise time outside of work to bond, once a year we'll holiday together! Destination chosen by popular vote.
• No private medical insurance, because we believe in the NHS and we are here to improve it!
• Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time.
• Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment.
• Pension - We operate a standard 3% employer contribution and employees auto‐contribute 5% of their salary.
• Local living benefit - A one‐off benefit to support living closer to the office: £5,000 if you live within a 30‐minute walk, or £2,500 within a 30‐minute bike.
• If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark.

And of course, an adventure of a lifetime!

Inclusive & Diverse by Design:

We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don't just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.