Healthtech Ltd in the United Kingdom is seeking an IT Support Engineer to join our growing team. You will provide 1st/2nd line support across devices, SaaS platforms, user access, and business-critical applications, acting as the bridge between users and software engineering.
You will manage onboarding, support Zendesk and Jira, create knowledge articles, and escalate issues to engineering while keeping stakeholders informed, with a focus on healthcare and regulated environments.
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