MEDITECH Consultant

Make a difference. Be happy. Grow your career.

THE ROLE

Provide Consulting services to clients on healthcare-enabling technology-related projects in a project management, analyst, subject matter expert, or training capacity, specifically with clients using the MEDITECH Health Information System. Working within the Implementation and Support team to enable business development opportunities, support solution development, and provide exceptional on-site solution delivery based upon the needs of Nordic Europe clients.

KEY RESPONSIBILITIES

• Apply technical expertise to individual client system build to identify, troubleshoot, and resolve problems.
• Apply consulting expertise to lead and guide healthcare enabling technology projects including but not limited to system design, build, test, training, implementation, project governance and change management.
• Track and document risks and issues.
• Analyze and document workflows.
• Work closely with project leadership, including documentation and facilitation.
• Work closely with health system end-users; monitor workflows, provide documentation, and optimization suggestions.
• Assist with meetings regarding project status and ongoing work-product coordination.
• Work with the Nordic Europe Team on supporting business development activities, which may include identification of additional client opportunities, onsite presentations, and supporting proposal creation.
• Perform additional specific duties related to the project as may be required and dictated by individual clients, documented on a per-contract basis in the client’s Statement of Work.
• May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic Europe co-workers.
• Work/lead Nordic Europe projects that may be assigned on an ad hoc basis and assist other corporate initiatives as necessary, directed, assigned, or requested.

SKILLS AND EXPERIENCE

• Minimum 5 years in a healthcare setting with front-line, hands-on experience particularly in informatics, using the MEDITECH Health Information System.
• University degree or relevant experience in Information Technology/Systems, health-related field or equivalent, Project Management experience preferred: PMP, ITIL or another Health Informatics Certificate an asset.
• Strong communication skills, written and verbal; very high degree of professionalism.
• Highly organized, able to multi-task as well as maintain intense focus on individual tasks.
• Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product.
• Highly adaptable; able to acclimate quickly to new project assignments.
• Work successfully with different teams and co-workers.
• Ability to adhere to client workplace rules and regulations.
• Aptitude for mentoring and guiding others.
• Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational maxims and values.

ADDITIONAL DETAILS

• Work will primarily be performed remotely, with up to 50% travel to client sites.
• Position works a non-traditional schedule; work may be needed on weekends or evenings.
• Assignment that requires on-site attendance, locations are not located in the city in which the consultant lives; this normally requires staying in hotels or other lodgings.
• Position may require extensive travel via various modes of transportation (plane, train, etc.).
• Some work assignments may require longer work hours, different or additional days, or on-call on a varying schedule not determined by Nordic Europe.
• Consultant assignments may necessitate travel outside of scheduled work hours (e.g., flying on weekends or evenings).
• Must be available for calls, emails, and consults regularly and outside of scheduled work hours to support the client and communicate with home office as necessary.
• This involves checking email or voicemail on a regular basis throughout the day to respond to client or Nordic Europe matters.
• If a go-live occurs while on a project with a client, extensive hours will more than likely be required.
• Must be able to unequivocally commit to working nights and weekends, be on-call, and immediately responsive to client needs during the event.