Executive Assistant to CEO Co-founder

We are unlocking access to the NHS, aiming to make every appointment bookable and to support one billion NHS appointments being transparent and instantly bookable. We are building critical national infrastructure and have a growing team that serves a large portion of the country.

Mission Statement

To unlock access to healthcare by making every NHS appointment bookable. Your role is to run Raj’s operation flawlessly so he can focus on strategy and execution, enabling the company to hit 50,000 weekly appointments booked by September 2026.

Goal Expectations

Make Raj more effective and act as a force multiplier for the company.

Scope of the Role

• Calendar management – protect time, align to priorities, optimise for effectiveness
• Inbox triage – respond when appropriate, flag urgent, eliminate noise
• Meeting logistics – scheduling, materials prep, attendee briefing, room setup
• Task management – action tracking, chase completion, flag blockers
• Quality control – proofread all communications, check every link, catch every error
• Admin execution – expenses, travel, documentation, personal tasks (e.g., dentist appointments)
• Protect Raj’s daily fuel – exercise, meditation, family commitments, and act as his family's contact to ensure he is present for what matters

You Do Not Own

• Strategic decisions or recommendations
• Special projects spanning multiple functions
• Managing other people’s teams
• Pete’s operation (he has his own FA/EA)
• Functional execution (engineering, sales, support)

Key Deliverables – 30/60/90 Day Plan

By Day 30 – Get the engine running

• Master calendar and inbox – know what matters to Raj, what is noise, and what is not
• Shadow Raj in all meetings – understand priorities and working style
• Establish quality standards – no errors leave your desk
• Run logistics for 5+ major meetings – materials ready, people briefed, no surprises
• Build action tracking system – Raj’s commitments visible and moving forward

By Day 60 – Make hard things easy

• Calendar on autopilot – schedule to priorities, not requests
• Inbox at zero daily – respond on Raj’s behalf when appropriate, flag urgent, eliminate noise
• Meeting prep reliable – venue, timing, buffer zones
• Tracked 50+ actions to completion, nil missed
• Educate Raj on energy sources – e.g., meditation, exercise, daily space for these activities

By Day 90 – Set the standard

• Raj delegates tasks once and forgets – trust that they are done
• Zero dropped balls – tracking system ensures nothing slips
• Consistent meeting quality – prep happens without Raj’s involvement
• Optimised calendar – multiple iterations based on results
• Built templates and systems – recurring work effortless
• Two steps ahead – no firefighting, smooth execution

Requirements

• 2–4 years as a top‑tier executive assistant
• Misson‑driven – care deeply about the NHS
• High‑energy and excited to get the job done
• Obsessive about quality – errors do not occur on your watch
• Exceptional prioritisation – distinguish urgent from important
• Proactive communicator – update before being asked
• Calm under pressure – thrive when it is chaotic, juggle many tasks in parallel
• Judgment you can trust – make the right calls when Raj is unavailable

Nice to Have

• Experience supporting C‑suite in high‑growth startups
• Built systems that increased team effectiveness

Benefits & Perks

• Competitive salary range: £60,000 – £85,000
• Office within a GP practice – 4 days in office, 1 day remote (most roles)
• Health and fitness budget – £60 per month
• Paid volunteer days – 2 days per year
• Learning budget – £250 per year with time off to use it
• Health benefits – generous sick leave and mental health leave policy
• Parental leave and fertility leave details included per statutory and additional provisions
• Standard pension – 3% employer contribution, 5% employee auto‑contribute, Nest provider
• Local living benefit – £5,000 if within 30‑minute walk, £2,500 if within 30‑minute bike

Inclusive & Diverse by Design

We actively build an inclusive culture with representation across multiple backgrounds and encourage everyone to feel they belong. We are committed to diversity in all aspects of identity.