Senior Growth Specialist in Stratford-upon-Avon

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Let’s make the NHS the most advanced healthcare system in the world. The world's best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. So we’re on a mission to fix it with technology that actually works. We love the NHS because it’s accessible to all, free at the point of delivery and employs millions up and down the UK. However, rising costs, GP strikes and an ageing population are putting pressure on the system. The NHS is beautiful, but broken. The largest cost (£66bn+) is staff, who spend a ridiculous amount of time on mundane admin. 35% of NHS staff are employed to complete administrative work all day, every day. And that’s where we’re making a difference. We’re focused on relentlessly automating repetitive processes within the NHS. Our first product, Automated Registrations, is already used by 24% of GP practices in England. With this wedge in the market, we are now building more powerful tech that unlocks access to healthcare for the entire nation. Check out bookable.health for a sneak peek.

Our Principles

• Care deeply
• Work hard
• Be your word
• Trust in radical truth and transparency
• Do your life’s best work
• Find the fun

The Mission

To unlock access to healthcare by navigating patients to the right place, first time. We will create a world where every appointment is transparent and bookable, starting in General Practice.

Position: Senior Growth Specialist

You will help us get in front of more practices. Your core focus will be full cycle sales from lead generation to closing and onboarding practices. You will join a high‑growth sales team with experience from Monzo, Revolut, the Civil Service, the NHS, investment banking, consulting and other VC‑backed startups. Everyone works in pairs to own a geographic patch. We work in pairs because we believe it encourages peer learning and a healthy team culture.

Progression

• Closing bigger deals (larger ACV)
• Selling more advanced products
• Training/coaching other members of the team

Goal Expectations

Increase appointment supply by selling more products to more practices.

Objectives

• Objective 1: Convert new practices – Own a geographical patch and get at least 10 live practices a week. Achieve a 70% demo‑to‑sign rate and a 90% sign‑to‑live rate. Represent the voice of Healthtech‑1 and deliver exceptional interactions with practices.
• Objective 2: Generate leads – Create and implement high impact lead‑gen strategies (cold calling, email campaigns, events, field sales, referrals, etc.). Generate high quality leads using storytelling, data, and research. Fill a personal calendar of demos.
• Objective 3: Improve team performance – Improve team processes weekly, bring honest conflict, help the team reach a stretch target of 15 practices live per person per week and delight practices in every interaction.

Scope of the Role

You fully own:

• Your live practices target
• The quality and effectiveness of your outbound campaigns
• The GTM strategy for your geographic patch

You co‑own:

• The enrichment of your lead list
• Keeping the CRM tidy and updated
• Booking demos (shared responsibility with Junior Growth Specialists)

You influence (but do not own):

• The way we invest in and deliver inbound campaigns
• Product direction via closing the customer feedback loop

You do not own:

• Account management
• Product roadmap
• ICB (enterprise) deals

This Role is Not for Everyone

High‑agency, high‑expectation role in a fast‑moving healthtech environment. You probably won’t enjoy this role if you:

• Prefer to be told what to do over figuring out what to do
• Need significant training and supervision to improve
• Aren’t comfortable with honest feedback
• Don’t want to constantly push your work rate

You will enjoy this role if you like owning your target and raising the bar around you.

30/60 Day Plan

By day 30: Train up, earn trust and get moving. Learn the main concepts – practice personas, how a practice works, the NHS system, our products. Build empathy for the NHS through direct exposure – spend a few days as a GP practice receptionist, complete admin tasks and present your understanding to the team. Learn the healthtech‑1 style and develop your authentic style – watch demos, listen to cold calls and share your style with your manager. Demo, close and onboard practices – deliver demos independently and document all activity in the CRM.

KPIs:

• 10 practices live
• Conversion rate for registrations >50%
• 100 lead‑gen touch‑points a week, using at least 3 channels
• Proactively report on pipeline activity and health
• Average sign‑to‑live < 4 weeks
• No early churns

By day 60: Full speed and consistent results. High team, product, company knowledge – < 1 support ask per 5 practices. Competent at completing the full life cycle – 100 lead‑gen touch‑points a week, documenting activity in CRM, 30 practices self‑generated and live. Team level impact – create 5 support/growth articles, deliver knowledge share, help a team member debug a problem.

KPIs:

• 20 practices live a month
• Conversion rate for registrations >60%
• Proactively report on pipeline activity and health
• Average sign‑to‑live < 4 weeks

Must‑Have Traits

• Bias to action – fearless with getting on the phone, takes rejection well
• Storyteller – high quality and persuasive communicator internal and external
• Outcome driven – focus on the big picture and business goals
• Coach‑ability – strong internal communication, take feedback and adjust plan
• Tech savvy – understand the stack; Attio etc
• Team player – low ego, brings happy conflict, improves ways of working
• Clear communicator – communicates appropriately for the setting
• Hard working – will go above and beyond to unlock access to healthcare
• Personable and refreshing – build relationships with people, put them at ease, make them happy
• Creative – look beyond the past and present, seek new high impact opportunities

Required Experience

• 2 years of sales experience
• Worked in a fast‑paced startup environment

A Bit About Us

We’re all NHS staff. We’re inside‑outsiders and trusted with one of the biggest datasets in the world. Our office is within a GP practice. 3‑4 days in the office depending on your team. We highly prioritise in‑person communication and have a flexible work rhythm.

Inclusive & Diverse by Design

We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. We represent more than ten different cultures and welcome everyone to belong.