Executive Assistant to CEO Co-founder

We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible. The world's best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all-time low, and the biggest reason cited is lack of access. So we're on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients.

Our Principles: Exciting challenges lie ahead. Guided by our principles, we'll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1:

• Care deeply
• Work hard
• Be your word
• Trust in radical truth and transparency
• Do your life's best work
• Find the fun

Mission statement: We have an ambitious mission: to unlock access to healthcare by making every appointment in the NHS bookable. To reach national scale, Raj needs to spend his time on strategy and execution, not admin and logistics. Your job is to run his operation flawlessly so nothing slips and he's always prepared. We invest heavily in development, care deeply about our people, and will support you when needed. BUT you must be comfortable with pressure and prepared to work 60+ hours a week.

Goal expectations: The goal is to make Raj more effective and act as a force multiplier for the company. Help us hit 50,000 Weekly Appointments Booked by September 2026. Your role directly contributes to this by:

• Ensuring Raj's time reflects our priorities
• Making Raj a decision-making engine

Success looks like:

• Raj's calendar actually matches company priorities (not just what's urgent)
• As a result, Raj feels that the vast majority of his time is spent on the right things
• Nothing gets lost - actions tracked, commitments delivered
• Meetings happen smoothly - right people, right prep, actions, owners and deadlines
• Raj never chases you for updates
• Zero typos, broken links, or half-done work

Your 30 / 60 / 90 day plan:

• By day 30: Get the engine running. Output: Raj's operation is visibly smoother. You will have mastered calendar and inbox, shadowed Raj in all meetings, established your quality standards, run logistics for 5+ major meetings, and built your action tracking system.
• By day 60: Make hard things easy. Output: Raj trusts you completely with his operation. You will have calendar on autopilot, inbox at zero daily, reliably excellent meeting prep, tracked 50+ actions to completion, and acted as a reliable thought partner.
• By day 90: Set the standard. Output: You're indispensable to how Raj operates. You will have ensured zero dropped balls, consistent meeting quality, optimised Raj's calendar, built templates and systems, and created a world where Raj can work at his optimum.

Scope of the role:

• Calendar management - protect time, align to priorities, optimise for effectiveness
• Inbox triage - respond when appropriate, flag urgent, eliminate noise
• Meeting logistics - scheduling, materials prep, attendee briefing, room setup
• Task management - action tracking, chase completion, flag blockers
• Quality control - proofread everything both yours and Raj's, check every link, catch every error
• Admin execution - expenses, travel, documentation, whatever needs doing including personal tasks
• Protect Raj's daily fuel - exercise, meditation, family

You do not own:

• Strategic decisions or recommendations
• Special projects spanning multiple functions
• Managing other people's teams
• Pete's operation
• Functional execution (engineering, sales, support)

Opportunities for progression: This is one of the fastest growing health tech startups in the UK. As Raj and the company grows, so will this role too, and in the future there is the opportunity to be the right hand person to the CEO of a company serving up critical infrastructure to the NHS and its patients.

About you:

• 2-4 years as a top-tier EA
• Mission-driven - you care deeply about the NHS
• High-energy and excited to get the job done
• Obsessive about quality - errors don't happen on your watch
• Exceptional prioritisation - you know what's urgent vs important
• Proactive communicator - you update before being asked
• Calm under pressure - you thrive when it's chaotic
• Judgment you can trust - you make the right call when Raj isn't available

Nice to have:

• Experience supporting C-suite in high-growth startups
• Built systems that made teams more effective

A bit about us: We're all NHS staff. Our office is within a GP practice. We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Homemade breakfast and lunch are on the house every day when you're in the office. We work in growth cycles. Every 8 weeks we do the same set of activities. We're highly collaborative.

An opportunity for real upside: Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. Every 8 weeks we take a day off to socialise as a team.