At a Glance
- Tasks: Answer calls, greet visitors, and assist with patient enquiries in a dynamic hospital environment.
- Company: Griffith Rehabilitation Hospital, known for high standards of patient care.
- Benefits: Free onsite parking, professional development, and a supportive team atmosphere.
- Other info: Flexible shifts with potential for increased hours and career growth opportunities.
- Why this job: Join a caring team and make a difference in patients' lives while gaining valuable experience.
- Qualifications: Exceptional communication, time management, and customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
We are seeking a highly motivated receptionist who has exceptional communication, time management, and customer service skills to fill this casual position at Griffith Rehabilitation Hospital. A comprehensive orientation to the hospital and to the role will be provided.
Griffith Rehabilitation Hospital is a private, 64 bed Rehabilitation hospital that prides itself on a high standard of patient care. Located in Hove, near Brighton/Glenelg, we offer both inpatient and day patient therapy. Employment is under the Health Professionals & Support Services Award.
Benefits we offer:
- Free car parking onsite and on street available
- Professional Development
- Supportive team environment
Key responsibilities:
- Rostered casual shifts (minimum of 2 shifts a week, or 15.0 hours)
- Potential to increase hours of work to cover annual and sick leave requires some flexibility
- Answering and directing reception phone calls, greeting/directing visitors, assisting with and directing enquiries
- Word processing and management of patient discharge summaries
- Multiskilling to other general administration tasks and medical record management
- Commitment to quality patient care
- Excellent communication and customer service skills
- Works well independently and within a team
Applications close 11th August 2026.
Receptionist in Brighton employer: Healthscope
Griffith Rehabilitation Hospital is an exceptional employer, offering a supportive and dynamic work environment where every team member plays a vital role in delivering outstanding healthcare. Located in the beautiful beachside suburb of Hove, we provide flexible working opportunities across our network, alongside continuous professional development to foster employee growth. Join us to be part of a caring community that values collaboration, celebrates successes, and makes a meaningful difference in the lives of our patients.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Brighton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Healthscope and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Healthscope and let us see your personality shine through!
We think you need these skills to ace Receptionist in Brighton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Healthscope.
Get Familiar with Our Brand:Before applying, take some time to learn about Healthscope and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Healthscope
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Healthscope.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Healthscope will surely appreciate.
