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- Tasks: Assist in food preparation, serving meals, and maintaining kitchen cleanliness.
- Company: Join Newcastle Private Hospital, a leading acute care facility with a dedicated healthcare team.
- Benefits: Enjoy flexible shifts, professional development, and a supportive team environment.
- Other info: Applications close on 3rd July 2025; must provide police check and proof of immunity.
- Why this job: Make a difference in patient care while developing valuable customer service skills.
- Qualifications: 2 years' experience in a similar role and basic food handling training required.
Access flexible rostering across a variety of shift types. Opportunity to develop customer service skills and cross-skill into other areas. Are you passionate about delivering exceptional customer service and seeking a rewarding career? Newcastle Private Hospital is seeking Food Services Assistants to join our hospitality team on a casual basis. In this fast-paced and varied environment, you will take pride in your work, have a friendly and positive work attitude, and a commitment to customer satisfaction.
You will assist in effectively serving our patient, doctor, and staff meals with particular attention to patient dietary needs, and assist with function catering at a consistently high standard and within HACCP guidelines.
As a Food Service Assistant, your responsibilities will include:
- Assist in daily food preparation and basic meal assembly
- Deliver, serve and collect all patient food requirements and meal trays
- Assist in general cleaning of kitchen equipment and utensils including dish and pot washing as required
- Act as a valued member of an interdisciplinary team by promoting a professional and positive team culture
- Provide high standard of customer service
- Operate in line with WHS policy & procedures
- Deliver excellent customer service to staff, clients and patients
- Have demonstrated ongoing commitment to professional development
- Authority to Work in Australia
- Working with Children check
- 2 years’ experience in a similar role within a Hospital or Aged care environment
- Completed Basic Food Handling Training (or working towards)
- Certificate III in Hospitality (or working towards)
- Knowledge of food safety and hygiene requirements
- Commitment to service excellence
- Strong communication and customer skills
- Work well independently and within a team
- Available for a variety of shifts & on call shifts
Applications close: 3rd July 2025. To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au.
Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
Food Services Assistant employer: Healthscope Hospitals
Contact Detail:
Healthscope Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Services Assistant
✨Tip Number 1
Familiarise yourself with HACCP guidelines and food safety regulations. Understanding these standards will not only help you in the role but also demonstrate your commitment to maintaining high-quality service.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to discuss real-life scenarios will highlight your ability to provide exceptional service.
✨Tip Number 3
Network with current or former employees of Newcastle Private Hospital. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Be prepared to discuss your availability for various shifts. Flexibility is key in this role, so emphasising your willingness to work different hours can set you apart from other candidates.
We think you need these skills to ace Food Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Food Services Assistant. Highlight your relevant experience in food preparation, customer service, and teamwork.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous work in hospitality or healthcare settings, and include specific examples of how you've delivered excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your commitment to maintaining high standards in food safety and hygiene. Mention your ability to work well in a team and your flexibility with shift availability.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Healthscope Hospitals
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to meet customer needs, especially in a food service or healthcare setting.
✨Demonstrate Knowledge of Food Safety
Since the role involves food handling, be prepared to discuss your understanding of food safety and hygiene requirements. Mention any relevant training you've completed, such as Basic Food Handling Training, and how you apply these principles in your work.
✨Highlight Teamwork Skills
As a Food Services Assistant, you'll be part of an interdisciplinary team. Share examples of how you've successfully worked within a team in previous roles, focusing on your ability to promote a positive team culture and collaborate effectively.
✨Be Ready for Scenario Questions
Prepare for potential scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about how you would respond to various customer service scenarios, particularly in a fast-paced environment like a hospital.