At a Glance
- Tasks: Lead a team to ensure smooth operation of automated dispensing for patient care.
- Company: HealthNet Homecare, a leader in accessible homecare services.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and ongoing training.
- Other info: Join a supportive team with opportunities for professional growth.
- Why this job: Make a real difference in patients' lives while developing your leadership skills.
- Qualifications: Experience in a pharmacy environment and strong communication skills.
The predicted salary is between 29700 - 36300 £ per year.
Health Net Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes.
From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.
We are currently looking for a Automated Dispensing Team Leader to join our team.
If you are passionate about making a real difference and are looking for a role with purpose, where your work has a positive impact on patients' everyday lives, we would love to hear from you.
- Main Responsibilities
- To Ensure the smooth operation of the automated dispensing robot to achieve and maintain agreed service level targets.
- Lead, motivate and coach all members of the team to ensure maximum performance, ensuring ‘down time’ is kept to a minimum.
- To ensure prescriptions are processed and dispensed in line to the SOPs for dispensing/automated dispensing.
- To ensure the operational software systems and equipment are used in accordance with the guidance given and tasks may include and not limited to registration of prescriptions, stock selection, loading, sortation of orders, quality control and quarantine management, dispatching of orders and the supervision of automated dispensing activities.
- To ensure automated dispensing equipment is maintained in accordance with manufacturers guidelines to ensure continual operational capability.
- Provide regular evaluation and feedback on performance of the automated dispenser to help maximise efficiencies and resolve potential operational issues.
- To ensure that all IT issues with the automated dispenser are reported to Centred Solutions using the web-based reporting function.
- Escalate to Centred Solutions any issue which will cause significant ‘down time’.
- To ensure the daily, weekly, monthly checks are completed and recorded.
- To ensure the Automated dispenser and area around it are kept clean and tidy.
- To ensure supplies and consumables are kept in sufficient quantities.
- Carry out Training needs analysis, identifying colleagues for further development as part of the succession planning process.
- Assist the Assistant Managers at the site in completing the daily workload, as required.
Ensure the team workload is equally distributed and managed.
Re-prioritise workload as required to achieve the Department/ Team service levels.
- Responsibility for the standards of training, compliance with training requirements and the maintenance of training records for all dispensary colleagues.
- Compliance with KPI targets set for the department.
- Ensure timely processing and dispatch of all orders, investigating all orders which do not scan with the courier.
- Monitor real time the automated dispensing workflows, taking action to maintain target service levels but maintaining full oversight of the operation.
- Ensure that NAV is used to prepare orders for the automated dispenser and that the job queues are reporting back to NAV for posted orders.
- Adhere to all HR policies and procedures and all current security procedures to ensure the safekeeping of all company and customer property and all statutory and company regulations.
- Provide support for investigating and responding to complaints regarding the dispensary team • Liaise with internal functions regarding issues relating to the dispensary team.
- Capture, record and resolve all Customer Complaints relating to all elements of the business in a professional manner.
- Identify opportunities to improve business processes within the team.
- Input in cross functional projects to deliver future improvements to Health Net’s Service offering.
What experience and skills are we looking for?
- Excellent written and verbal communication Skills
- Computer literacy
- Minimum 12 months in a pharmacy environment at a supervisory level
- Proven track record of achieving activity targets.
Qualifications
Qualifications
Dispenser’s Qualification – to NVQ Level 2 equivalent
What we offer
- Competitive salary structure
- 25 days holiday + bank holiday
- Pension Scheme
- Ongoing training and development
- Professional registration fees paid
- Employee Assistant Programme including 24/7 hour access to remote GP appointments.
- Refer a friend scheme
- Uniform provided
- Kit bags for all Homecare Nurses
- Eyecare Vouches
- Perks and benefits via Perkbox
- Long service awards.
- #J-18808-Ljbffr
Automated Dispensing Team Leader in Swadlincote employer: Healthnethomecare
HealthNet Homecare is an exceptional employer that prioritises the well-being of both its patients and staff. With a strong commitment to professional development, our team members enjoy ongoing training opportunities and a supportive work culture that values collaboration and innovation. Located in Newcastle upon Tyne, we offer a unique chance to make a meaningful impact in the community while enjoying the benefits of a competitive salary and car allowance for travel.
StudySmarter Expert Advice🤫
We think this is how you could land Automated Dispensing Team Leader in Swadlincote
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Healthnethomecare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Healthnethomecare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Healthnethomecare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Automated Dispensing Team Leader in Swadlincote
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Healthnethomecare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Healthnethomecare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Healthnethomecare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Healthnethomecare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Healthnethomecare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Healthnethomecare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
