Nurse Advisor

HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes.

Working with over 180,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients’ lives easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet.

We are looking forNurse Advisors to join our Clinical Team based in Swadlincote.

If you are a passionate and caring individual, seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients’ everyday lives, then this is the opportunity for you!

We are currently recruiting for Nurse Advisors, to join us on a full & part time basis from our Swadlincote office, near to Burton on Trent.

Full Time: 37.5 hours a week – rota\’d on 8 hour shifts between 8am – 8pm Monday – Friday with an expectation to work a Saturday or Sunday 1 every 2 or 3 weekends.

Part Time: 22.5 hours a week -rota\’d on 8 hour shiftsbetween 8am – 8pm Monday – Friday with an expectation to work a Saturday or Sunday 1 every 2 or 3 weekends.

MainResponsibilities

To be part of an innovative and inspirational team with a passion and determination to enhance patient care. Committed to delivering safe and high-quality nursing services to patients at all times, ensuring compliance with all relevant regulations and professional standards. To assist in providing Patient Support Programmes and, where required, assist with the development and implementation of Clinical Services within the organization. To ensure a high-quality service is always delivered, with successful achievement of KPIs and business requirements for Patient Support Programmes.

• To assist in providing excellent standards of patient care on behalf of the client and associated healthcare professionals in the UK
• To be responsible, without supervision, for the teaching of patients/carers to self-administer therapy in accordance with service specific protocols
• Participating in telephone calls and virtual calls as part of Patient Support Programmes
• Participating in Clinical Governance activities, including clinical supervision
• To assist in providing a solution that will support and assist the patient and the healthcare professional in delivering a seamless service between hospital and the home which drives treatment adherence and compliance, and enhances Quality of Life for the patient
• Accurate recording of all patient care related activities in accordance with HealthNet SOPs, work instructions, professional and regulatory guidelines
• Participating in setting and maintaining standards of professional competence and current nursing practices, working within The NMC code at all times
• Maintaining own professional profile in relation to Continuing Professional Development, including the sharing of knowledge with the team to improve or enhance patient care, and ensuring best practice
• Assist the Commercial Team and other team members in support of the patient care programmes, and customer interactions as required
• Ensure that a high standard of service is established, and delivered at all times, for all customers and service users
• Ensuring that all relevant information regarding patients is recorded, reported and, where necessary, acted upon to communicate any changes to the Consultant/GP and other team members as appropriate
• Where provided or required for fulfilling the role, maintaining medical and ancillary supplies and ensuring medical equipment is maintained in good working order
• Assist in the implementation of new business opportunities safely and effectively
• To assist in promoting an organization environment that encourages positive staff morale and performance
• To monitor and assist with the induction of newly appointed staff where requested
• Where required, assist with the development of customer relationships with clients

What experience and skills are we looking for?

• A proven track record of delivering high quality services within a healthcare environment
• Ideally, a minimum of 5 years post-registration experience within a clinical setting

Qualifications?

• RGN Part 1 of the NMC Register
• ENB 998 and/or teaching experience/qualification
• Self-motivated and able to work to set objectives
• Ability to handle situations calmly and professionally
• Ability to interact effectively and professionally with all customers
• Interact effectively and professionally with all customers
• Meticulous attention to detail, including accuracy of documentation completion
• Ability to handle patient and customer interactions professionally, with confidence, and within boundaries of Patient Support Programme
• Excellent interpersonal skills
• Excellent communication skills – both written and verbal
• Excellent time management skills, with the ability to manage own workload
• Strong team player, with the ability to work on own
• Flexible and adaptable to the changing needs of the service
• Ability to ensure customer satisfaction is always maintained, wherever possible
• Maintain excellent clinical and professional standards of work
• Planning and organizing
• Teamwork
• Communication
• Delivering results
• Problem solving
• Relationship management
• Decision Making
• Motivation and commitment

What we offer:

• Competitive salary structure
• 25 days holiday + bank holiday
• Pension Scheme
• Ongoing training and development
• Employee Assistant Programme including 24/7 hour access to remote GP appointments.
• Refer a friend scheme
• Uniform provided
• Kit bags for all Homecare Nurses
• Perks and benefits via Perkbox
• Long service awards.

If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.

Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.

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