Clinical Homecare Nurse

HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes. We are looking for Clinical Homecare Nurses to join our nursing team in providing professional services to our clients, patients and healthcare providers.

Our Nurse team is made up of specifically trained homecare professionals with the capability to support both straightforward and complex end to end therapies in a patient focused and quality driven manner. Our vision is to be seen as the first choice for patient centred homecare and to realise this vision we work closely with the NHS and Pharmaceutical Companies to provide an array of services from medication delivery, nursing services and patient support programmes allowing patients to undertake treatment in the comfort of their own home, with the correct support and to the same standards that would normally be received in a hospital or clinical environment.

As a business we realise that it is our people aligned with a clear focus that will ultimately deliver our vision. We focus on training programmes that allow our Clinical Nurse Team to go out into the community with confidence and with the knowledge of a business support network along with the ability to promote our culture of patient centred care to our customer base. We strongly believe in continuous professional development and providing the investment that enables colleagues to progress in their careers.

Main Responsibilities:

• To be part of an innovative and inspirational team with a passion and determination to enhance patient care.
• Committed to delivering safe and high-quality nursing services to patients in the home, ensuring compliance with all relevant regulations and professional standards.
• To assist in providing Patient Support Programmes, and where required, assist with the development, implementation, and delivery of Clinical Services within the community setting.
• To ensure a high-quality service is always delivered, with successful achievement of KPIs and business requirements for Patient Support Programmes.
• To assist in providing excellent standards of patient care on behalf of the client and associated healthcare professionals in the UK.
• To be responsible, without supervision, for the teaching of patients/carers to self-administer therapy, or the administration of therapies to patients in accordance with service specific protocols.
• Participating in telephone calls, virtual calls and community visits, in the patient’s home, as part of Patient Support Programmes.
• Participating in Clinical Governance activities, including clinical supervision.
• To assist in providing a solution that will support and assist the patient and the healthcare professional in delivering a seamless service between hospital and the home which drives treatment adherence and compliance, and enhances Quality of Life for the patient.
• Accurate recording of all patient care related activities in accordance with HealthNet SOPs, work instructions, professional and regulatory guidelines.
• Participating in setting and maintaining standards of professional competence and current nursing practices, always working within The NMC code.
• Maintaining own professional profile in relation to Continuing Professional Development, including the sharing of knowledge with the team to improve or enhance patient care, and ensuring best practice.
• Ensure that a high standard of service is established, and always delivered, for all customers and service users.
• Ensuring that all relevant information regarding patients is recorded, reported and, where necessary, acted upon to communicate any changes to the Consultant/GP and other team members as appropriate.
• Where provided or required for fulfilling the role, maintaining medical and ancillary supplies and ensuring medical equipment is maintained in good working order.
• To assist in ensuring a safe workplace for staff, patients and visitors.
• To assist in promoting an organization environment that encourages positive staff morale and performance.
• To monitor and assist with the induction of newly appointed staff, where requested.
• Where required, assist with the development of customer relationships with clients.
• Assist/Support the Commercial Team and other team members in support of the patient care programmes, and Customer interactions as required.
• Keeping adequate stock of required nursing kit resources for patient visits, maintaining the kit to have stock in date of correct items required.
• Seek guidance from the line manager for support on this.
• Assist in the implementation of new business opportunities safely and effectively.

Clinical Services Responsibilities (if applicable):

• Support NHS clinics to enhance their offering to patients by providing additional resource to undertake various activities to enable the seamless transition to Homecare services.
• Attend the clinic on a regular basis as agreed with the individual NHS Trust.
• Assist the clinic staff to introduce patients to the concept of Homecare.
• Provide patient information to commence the process of Homecare provision.
• Administer medication as required.
• Commence the training of the patient or carer to self-administer medication.
• Ensure all documentation is recorded as per each individual patient encounter.
• Assist and complete any additional administrative tasks as required by the clinic staff.
• Abide by the mandatory requirements of the specific Trust as per the Induction process.

Virtual Call Responsibilities (if applicable):

• Effectively communicating with patients via video conferencing and telephone.
• Ability to use a variety of computer software.
• Utilizing clinical decision-making to escalate concerns to the relevant person.
• Documenting patient interactions using the HealthNet Clinical Platform.
• Providing virtual education about a patient’s treatment plan.
• Provide telephone support to patients.
• Be able to work independently and collaboratively with the patients HCP to ensure seamless care for a patient.
• Knowledge in patient assessment tools such as PAM, ACQ6.
• Knowledge in a variety of long-term conditions.

What experience and skills are we looking for?

• You will be a registered nurse and passionate about delivering first class patient care.

Qualifications:

• RGN Part 1 of the NMC Register.
• Registered Children’s Nurse on NMC Register (if applicable for Paediatric Nurse).
• ENB 998 and/or teaching experience/qualification (with preparation for mentorship).
• Current RCN membership.
• Experience: Ideally, 3 years post-registration experience within a clinical setting.
• A proven track record of delivering high quality services within a Healthcare environment.
• Desirable, but not essential, to have experience in the administration of sub-cutaneous therapies, cannulation and phlebotomy skills, care of IV devices and IV therapies.
• Adequate computer literacy to ensure capability to learn and maintain ability to use HealthNet systems for day-to-day use.

Personal Skills & Qualities:

• Self-motivated and able to work to set objectives.
• Ability to handle situations calmly and professionally.
• Ability to interact effectively and professionally with all customers.
• Work within The NMC Code at all times.
• Interact effectively and professionally with all customers.
• Ability to handle patient and customer interactions professionally, with confidence, and within boundaries of Patient Support Programme.
• Presentable and observing hygiene for community visits, adhering to uniform provided.
• To have care with company property such as laptops and other resources and devices provided in role.
• Strong team player, with the ability to work on own.
• Flexible and adaptable to the changing needs of the service.
• Ability to ensure customer satisfaction is maintained at all times, wherever possible.
• To be comfortable with lone working in the field out in the community.
• Confident in clinical decision making and escalating to manager when required.

What we offer:

• Competitive salary structure.
• Annual car allowance of £5000 & a fuel card for field based nurses (pro-rota/if applicable).
• 25 days holiday + bank holiday.
• Pension Scheme.
• Ongoing training and development.
• Employee Assistant Programme including 24/7 hour access to remote GP appointments.