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- Tasks: Support couriers and manage patient delivery queries to ensure timely medication.
- Company: HealthNet Homecare, dedicated to improving patients' lives through homecare services.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and ongoing training.
- Why this job: Join a mission-driven team making a real difference in patients' everyday lives.
- Qualifications: Admin experience and at least 5 GCSEs required; logistics experience is a plus.
- Other info: Dynamic environment with opportunities for professional growth and development.
The predicted salary is between 24000 - 36000 £ per year.
HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes. Working with over 240,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients' lives easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet.
We are looking for a Logistics Support Administrator to join our busy operations department. If you are a passionate and caring individual, seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients' everyday lives, then this is the opportunity for you!
Responsibilities- To support the couriers and the business with any patient delivery queries and support functions & processes connected with the same to ensure patients receive their medication on time
- Answer drivers call queries
- Process internal/external queries regarding deliveries by telephone & email
- Liaise with couriers and patients where appropriate
- Internal processes to support the function
- POD processing
- Returns and fails processing
- Rescheduling of failed deliveries
- Desirable: Experience with a similar role within logistics
- Essential: Prior admin experience
- At least 5 GCSE's
- Good communication skills essential - both verbal and written
- Computer literate - Use of MS Office
- Attention to detail
- Ability to work in a fast paced and pressurised environment
- Self-motivated, dedicated with a committed approach showing interest in understanding the business and the industry
- To be proactive and motivated responding positively to new challenges
- To have empathy when speaking with patients
- Competitive salary structure
- 25 days holiday + bank holiday
- Pension Scheme
- Ongoing training and development
- Professional registration fees paid
- Employee Assistant Programme including 24/7 hour access to remote GP appointments
- Refer a friend scheme
- Uniform provided
- Kit bags for all Homecare Nurses
- Eyecare Vouchers
- Perks and benefits via Perkbox
- Long service awards
If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.
Please note: Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will be in touch.
Logistics Support Administrator in Swadlincote employer: HealthNet Homecare (UK) Ltd
Contact Detail:
HealthNet Homecare (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Support Administrator in Swadlincote
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, especially those who work at HealthNet. A friendly chat can open doors and give you insider info about the company culture and what they really value.
✨Tip Number 2
Prepare for the interview by practising common questions related to logistics support. Think about scenarios where you've demonstrated good communication skills or attention to detail, as these are key for the role.
✨Tip Number 3
Show your passion for patient care during interviews. HealthNet is all about making patients' lives easier, so share any relevant experiences that highlight your empathy and dedication to helping others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the HealthNet team.
We think you need these skills to ace Logistics Support Administrator in Swadlincote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Logistics Support Administrator role. Highlight any relevant experience in logistics or administration, and don’t forget to showcase your communication skills – they’re essential for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about helping patients and how your skills align with our mission at HealthNet. Keep it concise but impactful – we want to see your personality!
Showcase Your Attention to Detail: In logistics, attention to detail is key. When filling out your application, double-check for any typos or errors. A polished application shows us you care about the little things, just like we do for our patients.
Apply Through Our Website: We encourage you to apply through our careers page. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at HealthNet Homecare (UK) Ltd
✨Know the Company Inside Out
Before your interview, take some time to research HealthNet Homecare. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Communication Skills
As a Logistics Support Administrator, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Attention to Detail
Given the nature of the role, attention to detail is crucial. Be ready to discuss specific instances where your attention to detail made a difference in your work. This could be anything from managing deliveries accurately to ensuring patient queries were handled correctly.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle delivery issues. Think about potential challenges you might face in the role and how you would address them. This will show your proactive approach and readiness to tackle the job's demands.
