At a Glance
- Tasks: Be the go-to person for resolving queries on our digital health products.
- Company: Join HealthNet Homecare, a leader in patient care technology.
- Benefits: Enjoy ongoing training, career development, and a supportive work environment.
- Other info: Fast-paced role with opportunities for growth in the healthcare tech sector.
- Why this job: Make a difference in patient care while enhancing your tech skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Health Net Homecare (UK) Ltd is seeking a Digital Support Officer to be the first point of contact for users of our digital products.
You will triage, troubleshoot, and resolve queries from clinicians, patients and internal teams, logging tickets in Jira and escalating when needed.
You will ensure timely responses within four working hours and aim for full resolution within one working day where development input is not required.
The role offers ongoing training and development opportunities.
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Digital Support Specialist for Patient Care Tech in Swadlincote employer: HealthNet Homecare (UK) Ltd
HealthNet Homecare (UK) Ltd is an exceptional employer located in Swadlincote, offering a supportive work culture that prioritises patient care and employee development. With flexible shifts, generous holiday allowances, and a commitment to ongoing training, we empower our healthcare professionals to thrive in their roles while making a meaningful impact on patients' lives.
Contact Details:
HealthNet Homecare (UK) Ltd Recruitment Team
