At a Glance
- Tasks: Manage and collect debts, ensuring timely payments and resolving customer queries.
- Company: HealthNet Homecare, specialists in delivering essential homecare services.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and ongoing training.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a dedicated team making a real difference in patients' lives.
- Qualifications: 2 years of Credit Control experience and strong IT skills.
The predicted salary is between 30000 - 40000 £ per year.
HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes. Working with over 240,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients’ lives easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet.
Main Responsibilities:
- Take a proactive role in managing and collecting debt owed to the company.
- Ensure customers adhere to their payment terms and elevate any problem accounts.
- Ensure overdue debt is kept within targets set.
- Deal with any customer invoice queries promptly.
- Produce and issue monthly statements to customers.
- Allocate cash receipts to the receivable ledger daily.
- Review credit applications and run credit check reports.
- Set up credit terms for customers.
- Build strong relationships with customers to improve speed of receiving payments.
- Build good relationships with internal stakeholders.
- Comply with data protection and confidentiality regulations and procedures to ensure that patient data, other personal data and commercial information is only processed as authorised and sent only to authorised recipients.
What experience and skills are we looking for?
- Minimum 2 years’ experience in Credit Control.
- Experience with interacting with customers via phone/email/video.
- Thorough working knowledge of MS Word and Excel.
Qualifications:
- GCSE or equivalent pass in Maths and English Language.
- High level of IT competence and ability to work confidently across the full Microsoft Office suite of applications and in other cloud based third party applications.
What we offer:
- Competitive salary structure.
- 25 days holiday + bank holiday.
- Pension Scheme.
- Ongoing training and development.
- Employee Assistant Programme including 24/7 hour access to remote GP appointments.
- Refer a friend scheme.
- Uniform provided.
- Kit bags for all Homecare Nurses.
- Perks and benefits via Perkbox.
- Long service awards.
Credit Controller in Swadlincote employer: HealthNet Homecare Limited
HealthNet Homecare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Swadlincote, we provide competitive salaries, generous holiday allowances, and ongoing training opportunities, ensuring our team members feel valued and empowered in their roles. With a focus on making a meaningful impact in patients' lives, our employees enjoy a rewarding experience while contributing to a vital service in the community.
Contact Details:
HealthNet Homecare Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Swadlincote
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at HealthNet. A friendly chat can sometimes lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching HealthNet and their services. Knowing their mission and how they support patients will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll be dealing with customers regularly. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller in Swadlincote
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing debt and customer relationships, as well as your proficiency with MS Word and Excel. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your experience in credit control and any relevant achievements.
Showcase Your Communication Skills:Since you'll be interacting with customers and internal stakeholders, it's important to demonstrate your communication skills. Use clear and concise language in your application, and maybe even share an example of how you've successfully resolved a customer query in the past.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at HealthNet Homecare Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with numbers all day. Brush up on your financial terminology and be ready to discuss how you've managed debt in the past. Be prepared to share specific examples of how you’ve successfully collected overdue payments or resolved customer queries.
✨Showcase Your Communication Skills
Since you'll be interacting with customers via phone, email, and video, it's crucial to demonstrate your communication skills. Practice articulating your thoughts clearly and confidently. Think about how you can build relationships with customers and internal stakeholders, and be ready to discuss your approach.
✨Familiarise Yourself with HealthNet
Do your homework on HealthNet Homecare and their services. Understanding their mission and the patient demographics they serve will help you tailor your responses. Show that you’re genuinely interested in their work and how your role as a Credit Controller fits into their overall goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to deal with difficult customers or manage tight deadlines. Prepare to explain your thought process and the steps you took to resolve issues effectively.
