Clinical Administration Manager in Swadlincote

HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes. Working with over 240,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients’ lives easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet.

We are looking for a Clinical Administration Manager to join our team based in Swadlincote. If you are a passionate and caring individual, seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients’ everyday lives, then this is the opportunity for you!

• To contribute to the growth and success of the Company by leading a team of admin assistants and schedulers to complete a range of administrative duties in different locations.
• The goal is to ensure all nursing support and scheduling activities are carried on efficiently and effectively to allow the nursing operations to function properly.
• Manage the operations and co-ordination of the scheduling and clinical administration teams.
• Optimize resource allocation flexibility to align with service demands and resource availability.
• Collaborate with other departments to resolve patient and/or business queries.
• Provide guidance and development to team members and allocate responsibilities accordingly.
• Utilise current systems to create effective schedules for nursing team(s).
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Keep abreast with all organizational changes and business developments.

• 5+ years’ experience in an administration or management role.
• Well-versed in departmental procedures and policies and able to actively discover new ways to carry out the job more efficiently.
• Proficiency in resource planning software (Preferred, but not essential).
• Contact Centre or Scheduling Management Experience (Preferred, but not essential).
• Microsoft D365 (Preferred, but not essential).
• Degree level qualification (Preferred, but not essential).

• Well-honed negotiation and communication skills with a flexible approach.
• Strong team management skills capable of building, developing, and motivating a team and to maintain a positive working environment.
• Self-motivated, dedicated with a committed approach showing interest in understanding the business and industry.
• To be proactive and motivated responding positively to new challenges.
• An analytical mind with problem-solving skills.
• Excellent organizational and multitasking abilities.
• A team player with leadership skills.
• Resilient and able to handle high-pressure situations gracefully.
• Forward-thinking and able to anticipate future resource needs and challenges.

• Competitive salary structure.
• 25 days holiday + bank holiday.
• Pension Scheme.
• Ongoing training and development.
• Employee Assistant Programme including 24/7 hour access to remote GP appointments.
• Refer a friend scheme.
• Uniform provided.
• Kit bags for all Homecare Nurses.
• Perks and benefits via Perkbox.
• Long service awards.

If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.

Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.