Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive sales and marketing to boost occupancy in a prestigious care home.
- Company: Join Barchester, a supportive employer with a focus on career progression.
- Benefits: Attractive salary, commission structure, retail discounts, and wellbeing support.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Sales and marketing experience preferred; data analysis skills are a plus.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
Rewards Package
- Attritive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
Responsibilities
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
Need to Have (Qualifications)
- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Be self‑motivated and target driven
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence
Need to Do (Job Duties)
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relationship Manager in Winchester employer: HealthJobs4U Ltd
Contact Detail:
HealthJobs4U Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Manager in Winchester
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or community gatherings where you can meet people connected to Barchester. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how it relates to increasing occupancy. Highlight your achievements and be prepared to discuss how you can contribute to Barchester's success.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it's a networking event or an interview, send a quick thank-you note. It shows your enthusiasm and keeps you on their radar.
We think you need these skills to ace Customer Relationship Manager in Winchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Relationship Manager role. Highlight your sales and marketing experience, especially if it’s in healthcare. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. We love seeing genuine enthusiasm and a personal touch.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at HealthJobs4U Ltd
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and the role of a Customer Relationship Manager. Familiarise yourself with their care home services and think about how your sales experience can directly contribute to increasing occupancy.
✨Showcase Your Communication Skills
As this role requires excellent communication, prepare examples of how you've successfully engaged with clients or customers in the past. Be ready to demonstrate your ability to handle enquiries and provide informative tours, as these are key aspects of the job.
✨Network Like a Pro
Think about local community connections you might leverage to raise the profile of the home. During the interview, share any previous networking experiences and how they led to successful outcomes. This shows you're proactive and understand the importance of community engagement.
✨Data-Driven Mindset
Since the role involves analysing data on Salesforce or similar CRM applications, brush up on your data analysis skills. Be prepared to discuss how you've used data to improve sales performance in the past, as this will highlight your analytical abilities and target-driven approach.
