At a Glance
- Tasks: Lead care coordination, manage schedules, and support staff in delivering top-notch client care.
- Company: Join Libertatem Healthcare, a national leader in providing outstanding care for clients with personal injuries.
- Benefits: Enjoy a competitive salary, growth opportunities, and a supportive team environment.
- Why this job: Make a real difference in clients' lives while developing your leadership skills in a dynamic setting.
- Qualifications: Experience in domiciliary or complex care, strong communication skills, and mentoring abilities required.
- Other info: Own transport is essential; be part of an outstanding team rated highly by the Care Quality Commission.
The predicted salary is between 30000 - 35000 £ per year.
About the Opportunity:
We are seeking a dedicated and experienced Senior Care Coordinator to join our growing team. This role is essential to ensuring that our clients receive the highest quality of care and that our support workers are well-supported and motivated. This is an exciting opportunity for a proactive individual with experience in either domiciliary or complex care coordination who thrives in a dynamic environment and has a passion for leading others.
As the Senior Care Coordinator, you will act as the primary point of contact for clients and support workers, providing critical operational support and overseeing daily care logistics. In this senior role, you’ll also coach and mentor team members, fostering a supportive and high-performing environment.
Key Responsibilities
Client Care
- Develop and manage care schedules to meet clients’ needs, ensuring coverage for staff absences.
- Monitor and address cancelled care hours with Team Leaders.
- Oversee high-quality, person-centred care and maintain strong communication with clients and families.
- Host team meetings to promote collaboration and problem-solving.
Staff Management
- Match support workers to clients in partnership with recruitment.
- Collaborate with HR and Clinical Leads to address staff issues and ensure ongoing training.
- Coach and mentor team members, supporting their growth and development.
Communication and Collaboration
- Coordinate with internal and external stakeholders to ensure seamless care.
- Supervise care and medication standards and maintain accurate records.
- Report on client progress and share service impact with stakeholders.
Operational Efficiency
- Plan and deploy resources efficiently across care packages.
- Complete scheduling for clients and support with billing, payroll, and participate in the on-call rotation.
About You
- Strong customer service skills with experience in domiciliary care or a similar complex care environment.
- Outstanding communication and logistical planning skills.
- Ability to work both independently and as part of a team, with a calm approach under pressure.
- Mentoring and coaching experience to support the development of other team members.
- Own transport is essential.
What We Offer
- Basic Salary between £30,000 – £35,000 depending on experience
- Be part of a committed team dedicated to making a difference in clients’ lives.
- Growth opportunities and a supportive work environment.
Apply Today!
If you\’re passionate care and want to be part of a team that truly makes a difference, we\’d love to hear from you.
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Senior Care Coordinator employer: HealthJobs4U Ltd
Contact Detail:
HealthJobs4U Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Care Coordinator
✨Tip Number 1
Familiarise yourself with the specific care models and practices used by Libertatem Healthcare Group. Understanding their approach to person-centred care will help you demonstrate your alignment with their values during interviews.
✨Tip Number 2
Network with current or former employees of Libertatem Healthcare Group on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights and potentially give you a referral.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your skills in logistical planning and team management. Highlighting your ability to handle complex care coordination will set you apart.
✨Tip Number 4
Research the latest trends and challenges in the domiciliary care sector. Being knowledgeable about current issues will allow you to engage in meaningful discussions during your interview, showing your commitment to the field.
We think you need these skills to ace Senior Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination, particularly in domiciliary or complex care settings. Emphasise your customer service skills and any mentoring or coaching experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care and your ability to lead a team. Mention specific examples of how you've successfully managed care logistics or supported staff in previous roles.
Highlight Key Skills: In your application, focus on your outstanding communication and logistical planning skills. Provide examples of how you've worked under pressure and maintained high standards of care.
Showcase Your Commitment: Demonstrate your dedication to making a difference in clients' lives. Share any experiences that reflect your commitment to person-centred care and your ability to foster a supportive environment for both clients and staff.
How to prepare for a job interview at HealthJobs4U Ltd
✨Showcase Your Experience
Be prepared to discuss your previous experience in care coordination, especially in domiciliary or complex care settings. Highlight specific examples where you successfully managed care schedules or resolved issues, as this will demonstrate your capability for the Senior Care Coordinator role.
✨Emphasise Communication Skills
Since communication is key in this role, be ready to provide examples of how you've effectively communicated with clients, families, and team members. Discuss any strategies you've used to foster collaboration and problem-solving within a team.
✨Demonstrate Leadership Qualities
As a Senior Care Coordinator, you'll be expected to mentor and coach team members. Share your experiences in leading teams, providing support, and facilitating their professional growth. This will show that you're not just a manager but a leader who inspires others.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about past situations where you had to make quick decisions or manage unexpected changes in care logistics, and be ready to discuss how you approached these challenges.