Recruitment and Compliance Co-Ordinator

This pivotal role is accountable for managing the end-to-end compliance and onboarding process providing candidates with a supportive and positive experience, ensuring all legislative requirements are met.

Principle accountabilities

• You will have a background in the ongoing compliance regulations and pre-employment checks surrounding all of our staff's compliance, onboarding, and training for all new additions to our team.
• You will be responsible for managing the end-to-end process, using your expertise to respond to all queries and questions from new joiners going through the compliance and onboarding process.
• You’ll have the opportunity to deliver the following:

• To be the one point of contact during the compliance and onboarding process for the new joiner, clarifying the process stages and documentation required to meet our quality standards whilst balancing the updates to the business and meeting the client care deadlines to ensure quality care is provided on time.
• Conducting ‘Right to Work’ checks ensuring Home Office guidelines are followed and any new changes to Government policies are implemented.
• Arrange and organise specific and relevant clinical training for new joiners once the compliance process is complete, responding to any queries and questions from the candidate.
• Complete online contract information and send it digitally to new joiners via the Applicant Tracking System including any other relevant information which forms part of the onboarding process to support the candidate with any queries that may arise during this part of the process.
• Ensure final audit signoff process has been completed and finalised on the HR System (One Touch).
• Final Audit Document is signed off by the Director of Operations.
• Ensure the Disclosure and Barring Service (DBS) process is followed correctly in a timely manner.
• Accountable for ensuring all legal documents produced are correctly documented and held within the Applicant Tracking System (ATS) and HR System (One Touch), in accordance with GDPR.
• Respond and review process and policies as/when there are legislation changes come into place communicating to colleagues and stakeholders of how the changes will impact the day-to-day process.
• Conduct online research, join specific groups on LinkedIn, attend appropriate training and development workshops and events to ensure up-to-date knowledge and changes in regulatory compliance.
• Conduct internal compliance audits to ensure all Carer files meet regulatory requirements.

Candidate profile

• Knowledge and experience

• Experience of delivering process improvements.
• Ability to report on and analyse inputs, trends, and performance.
• Ability to conduct mini and full compliance audits.
• Good Excel experience to capture, manage and analyse data.
• Previous experience in health and social care; or a CQC or Ofsted regulated environment would also be beneficial.

• Results-driven, logical, and methodical approach to achieving objectives.
• Reliable and dependable, high personal standards and exceptional attention to detail.
• Strong planning, organisational skills, and the ability to take responsibility to drive continual improvement and efficiencies.
• A highly collaborative demeanour, strong listening, and communication skills.
• Seeks and finds solutions to challenges, always seeking to learn and develop, taking on new responsibilities and opportunities to grow.
• Strong understanding and respect for confidentiality.
• Respectful, professional, and supportive of candidates and colleagues.
• Develop and maintain excellent professional working relationships with other departments and colleagues across the business and act in accordance with the Sonderwell values and behaviours.

Staffing Solutions

We are a dedicated UK Team providing specialised temporary and permanent staff. Our team throughout the UK works tirelessly to supply specialist staff every day of the year and, as a team, we take great pride in our work and knowing our efforts are truly making a difference in someone’s life is what drives us. We provide personal support with a deep connection to this sector and offer support from passionate individuals. This unique perspective allows us to provide bespoke services. We take great pride and honour in being the agency of choice that supports and guides you and firmly believe in building long-lasting relationships with our support workers. Our dedicated account managers will work closely with you to ensure you receive ongoing support, guidance, and responsive solutions that align with your evolving needs. We understand that every individual has a unique and complex life, and we strive to ensure that it is you that helps meet those needs. We are excited to embark on this journey with you.