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For Companies At a Glance
- Tasks: Manage calls, create referrals, and liaise with professionals and families.
- Company: Supportive adult home care provider in Carlisle.
- Benefits: Flexible part-time hours and competitive pay at £13 per hour.
- Why this job: Make a difference in people's lives while developing valuable admin skills.
- Qualifications: Good IT and customer service skills; multitasking ability is a must.
- Other info: Fast-paced environment with opportunities for personal growth.
Job Details
Job Role: Admin staff (Adult Home care Provider)
Part-time: 9am to 5pm, 3x a week (20-22 hours per week) Office based
Pay rate: £13 per hour
Location: Carlisle CA3 0JG
Duties
- Take phone calls
- Create new referrals on care management system
- Liaise with professionals and families
- Make referrals to pharmacies, GP, district nurses and other professionals
- Receive and manage feedback from service users
- Conduct meet and greet with new clients
- Follow up on staff and service users onboarding
- Rota management
Skills
- Good IT skills, knowledge of Excel
- Good customer service skills
- Ability to multitask and work in a fast-paced environment
- Ability to own and manage case load
- Conflict resolution skills, for unhappy customers
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Office Administrator employer: HealthJobs4U Ltd
Contact Detail:
HealthJobs4U Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Get to know the company! Research their values and mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their work in adult home care.
✨Tip Number 2
Practice your phone skills! Since you'll be taking calls and liaising with professionals, it’s crucial to sound confident and friendly. Grab a mate and do some mock calls to get comfortable.
✨Tip Number 3
Show off your multitasking prowess! During the interview, share examples of how you've juggled multiple tasks in a fast-paced environment. This will highlight your ability to manage a case load effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your IT skills and customer service experience in your application. We want to see how you can multitask and handle a busy environment, so give us examples that showcase your abilities!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Office Administrator role. Mention specific duties from the job description that you’re excited about and how your experience aligns with them.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at HealthJobs4U Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the specific duties mentioned in the job description, like managing referrals and liaising with professionals. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your IT Skills
Since good IT skills are essential for this role, be prepared to discuss your experience with Excel and any other relevant software. You might even want to bring examples of how you've used these skills in previous jobs. This will give you a chance to showcase your abilities and make a strong impression.
✨Prepare for Customer Service Scenarios
Given the importance of customer service in this role, think about past experiences where you've dealt with unhappy customers or resolved conflicts. Be ready to share specific examples during the interview, highlighting your conflict resolution skills and how you managed to turn a negative situation into a positive outcome.
✨Practice Multitasking
The ability to multitask is crucial in a fast-paced environment. During the interview, you might be asked how you handle multiple tasks at once. Prepare a few anecdotes that illustrate your multitasking abilities, such as managing phone calls while creating referrals or coordinating onboarding processes. This will show that you can thrive under pressure.
